Patient Representative

Patient Representative

This position is incentive eligible.

The MDNow Urgent Care Clinic hours are Monday-Sunday 8am-8pm. You must have the flexibility to work during those hours.

Do you want to join an organization that invests in you as a(an) Patient Representative? At MD Now, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

What You Will Do In This Role:

Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed

Answers phone calls to the clinic and provides information or refers questions to others as needed

Verifies insurance timely and accurately

Ensures the occupational client's preference card is followed and occupational procedures

Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information

Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented

What Qualifications You Will Need:

1 year of clinical experience in a patient care setting is preferred

Willingness to travel to other clinics in the area for scheduling purposes

Obtain BLS certification within 30 days of start required

Strong customer service skills

Ability to work with multiple computer programs

MD Now, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

Wellbeing support, including free counseling and referral services

Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

As the largest and fastest growing provider of urgent care in Florida, MD Now urgent care is seeking bright, talented individuals who share in our commitment to making a positive difference for patients in our communities. MD Now urgent cares physician-led team of healthcare professionals provides high-quality healthcare through a comprehensive lineup of urgent care and occupational health services during convenient hours. MD Now is owned and operated by HCA Healthcare, one of the nations leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. MD Now urgent care is proud to be affiliated with HCA Florida Healthcare, the states largest provider of healthcare services, which allows us to access expertise across many medical specialties beyond the patients urgent care visit, should they need it. If youre passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, wed love to meet you!

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Patient Representative opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.