Management & Program Analyst

Management And Program Analyst Duties

The Management and Program Analyst performs a combination of routine, multiple, and varying assignments under the general direction of a manager, project/program manager, team leader, or more experienced professional. Works with higher - and lower level staff in the day-to-day operations. Applies experience and detailed knowledge of analytical methods to analyze programs and collect data to plan and accomplish assignments in support of the assessment of program activities and identification of issues affecting program effectiveness and efficiency.

Serves as an individual contributor and/or team member supporting programs and administrative activities within a defined area of responsibility. Assists with reviewing administrative processes and documentation for compliance with established policies and procedures. Supports activities involving procurement, property, travel, time and attendance, records management, and other office programs by gathering information, reviewing documentation, and identifying items requiring follow-up.

Assists with monitoring program and organizational performance by collecting information from established sources and automated systems. Maintains assigned data and information and performs analyses to support reports, briefings, and responses to requests for information by higher-level analyst. Collects, organizes, and analyzes qualitative and quantitative data to support assigned programs, projects, and organizational activities. Conducts research and applies established policies, procedures, and analytical methods to assigned tasks.

Assists with the collection and analysis of information related to organizational programs, including performance management, workforce programs, ethics, telework, travel, records management, and other assigned administrative programs. Identifies data trends, discrepancies, and issues and brings matters requiring additional analysis or resolution to a manager or more experienced professional.

Uses automated systems and business tools, including CASTLE, Labor Distribution Reports (LDR), SharePoint, Excel, PowerPoint, Word, E2, PRISM, US Bank, and other applicable systems, to collect and analyze information for assigned programs and activities. Collects and reviews labor distribution, time and attendance, travel, procurement, property, and other administrative information using established systems and procedures. Identifies discrepancies or missing information and coordinates with appropriate personnel to obtain or correct information. Prepares analytical data summaries, tables, charts, graphs, and other written materials for use by managers and more experienced professionals in reviewing program activities and making management decisions.

Contacts are primarily internal to the Mission Support Services (AJV) or Air Traffic Organization with a manager and other employees to share information, provide data and/or written analyses, and/or explain the statuses of assignments. Provides routine information to employees and organizational staff, and external customers to explain program regulation and gathering information. Refers problems and work issues to a manager, project/program manager, team leader, or more experienced professional when guidelines are not available or applicable.

Established policies/procedures provide guidance for most assignments, but allow some discretion for employee to select the most appropriate approach(es). Typically receives guidance on selecting approaches from a manager, project/program manager, team leader, or more experienced professional.

Work is reviewed frequently during assignments and at completion to ensure timeliness, policy compliance and alignment with the requirements of the project or other work activity. Work activities typically support activities of the organizational unit and may affect project/program objectives for the AJV and the ATO.