Customer Service Specialist II

Find Your Calling At Mercy!

Overview: Responsible for processing patient accounts, billing, collection and all other patient accounting functions in accordance with the department and institutional policies and procedures. Supervises no employees. Makes independent decisions as to the management of accounts. Extensive contact with the public and employees. Handles confidential information. Performs all work in accordance to the mission, vision and values of Mercy Memorial Health Center.

Position Details: Qualifications Education: Training necessary to acquire high school degree plus specific skills. Good investigative skills and telephone techniques. Must have ability to use CRT, typewriter and 10 key. Must have good oral and written communication skills. Previous business office experience preferred.

Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.