Senior Product Analyst

Job Description

Job Description

Description:

Aspire General Insurance Company and its affiliated general agent, Aspire General Insurance Services, are on a mission to deliver affordable specialty auto coverage to drivers without compromising outstanding service.Our company values can best be described with ABLE : to always do the right thing, be yourself, learn and evolve, and execute. Join our team where every individual takes pride in driving their role for shared success.

JOB SUMMARY

This position will focus on product data and business intelligence and will support a wide range of business initiatives including analytics, reporting, product filings and the development of new product capabilities in collaboration with various rating Platforms. The position will work closely with multiple business and IT areas including agency operations, the business intelligence community, representatives from individual business units and enterprise applications.

KEY RESPONSIBILITES

• Ability to work on complex problems / projects where analysis of situations or data requires an in-depth evaluation of multiple factors.
• Support product management by delivering critical analytical insights; research, conduct high-quality analyses, reports, and communicate key product performance metrics.
• Research key business data using statistical analysis and data mining to understand historical patterns that can be utilized to improve business performance.
• Develops the programming of scalable and flexible data reporting and analysis solutions to fulfill the needs of the team.
• Monitors product performance/results in coordination with actuarial, loss analytic and performance analytics.
• Monitor the marketplace for emerging opportunities and identify competitor and industrial changes impacting the effectiveness of the current product offers and pricing position.
• Work with business stakeholders to provide technical and analytical leadership, controlling aspects of the development of project deliverables including cross-functional program management, data gathering and manipulation, analysis and modelling, and communication of insights and recommendations.
• Provides data mining, pattern and root cause analyses to help business units understand areas of untapped opportunity. Find areas of weakness and opportunity based on book performance. Formulates an analytic data-driven approach to address business questions around product, pricing, processes and/or underwriting rules to take advantage of opportunities and strengthen weaknesses.
• Works with product management and actuaries in developing and filing class, rate and / or form filings.
• Provide, create, and develop automated technical solutions to complex manually intensive processes via Microsoft tools.
• Provide guidance, collaboration, and execution of advanced data analysis. Enhance/maintain departmental data/databases.
• Participate in testing and QA work of various inputs to and outputs from the data warehouse and Business Intelligence application(s).

Requirements:

SKILLS AND EDUCTATION REQUIREMENTS:

• 3+ years as a product analyst performing roles, or similar roles, and responsibilities listed above
• Advanced/solid understanding of personal insurance business. This includes understanding of products, coverage’s, claim, underwriting, distribution channels, and business/sale centers.
• This position is expected to be able to operate independently without significant direction and oversight of a product manager or other product leadership
• Leadership, innovation and initiating skills.
• Critical thinking, problem solving and data analysis skills
• Must have excellent interpersonal, written and oral communication skills
• Must be team oriented and have excellent collaboration skills
• Advanced proficiency with MS Word, MS Excel, MS PowerPoint, MS Access and SQL
• Experience in Property Casualty insurance
• Experience in business process and/or data analysis and data profiling;
• Ability to set priorities and perform multiple tasks;
• Ability to solve practical problems; deal with concrete variables in situations; and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form;
• Ability to adapt to a paperless environment.

INTER-RELATIONSHIP COMPONENT:

• Ability to develop excellent working relationships with Staff, Partners, Clients and Insurance Carriers;
• Ability to communicate with others in an effective and friendly manner, one that is conducive to being a conscientious team member, fostering a spirit of goodwill, indicative of a professional environment and atmosphere;
• Ability to be a team player and work cohesively with other Aspire General Insurance/Partners and Companies’ staff to achieve company goals;
• Ability to represent the Company in a professional manner and contribute to the corporate image;
• Ability to thoroughly review claim files and provide feedback, direction and guidance.

WORKING CONDITIONS:

• This is a position based in a professional office environment or remote/hybrid setting, depending on company policy.
• Standard business hours apply, with occasional extended hours required to meet project deadlines or attend leadership meetings.
• Frequent use of a computer, phone system, and claims management software.
• Must be comfortable navigating multiple systems and screens simultaneously.
• Requires clear, professional verbal communication and active listening skills.
• Fast-paced environment with performance metrics.
• Must be able to manage time effectively and prioritize tasks.
• Frequent collaboration with cross-functional teams across time zones requiring flexibility in scheduling.
• May require occasional travel (up to 10–15%) to company offices, vendor sites, or industry conferences.

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer (up to 8 hours per day) while working on a desk computer.
• Frequent use of hands and fingers for typing, writing, and handling documents.
• Ability to use standard office equipment such as computers, phones, printers, and video conferencing tools.
• Must be able to read and interpret documents, emails, and computer screens.
• Extended screen time is required.
• Must be able to hear and speak clearly on the phone for extended periods.
• Use of a headset is common and may be required.
• Minimal physical movement required; occasional walking or standing may be needed.
• Must be able to lift up to 15 pounds occasionally (e.g., for transporting laptops or presentation materials).

Benefits: Medical, Dental, Vision, HSA*, PTO, 401k, Company observed Holidays

Individuals seeking employment at Aspire General Insurance Services LLC are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation in accordance with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

*Depending on plan selected

Compensation may vary based on several factors, including candidate's individual skills, relevant work experience, location, etc.