Senior Manager, Payment Operations

Senior Manager, Payment Operations – San Francisco office. Responsibilities Collaborate with Product, Trading, Treasury, and external customers to ensure timely settlement of crypto and fiat funds across products Build programs and strategies that identify and resolve discrepancies quickly, coordinating across internal partners and counterparties Support exchange and bank connectivity, integrating data into core operational processes Lead the transformation of reconciliation from manual to automated across a suite of products Assess risks and requirements across asset types, including cryptocurrencies, to respond quickly to market activity and exceptions Become a go-to expert on finance operational flows by documenting and refining existing processes with key partners Support a globally distributed customer base for 24×7 offerings, including weekend and holiday activity Qualifications 8+ years in operations supporting payment services, trading, or middle office, with at least 2–4 years in a leadership capacity A sharp eye for detail and the ability to stay organized and solve problems in a fast-moving environment Familiarity with payment services, collections, markets, and instruments (e.g., OTC, crypto, derivatives) and core reconciliation principles Comfort working in Google and Microsoft applications (ideally Excel and VBA) Experience building and/or supporting connectivity with banks, exchanges, or crypto platforms Exposure to automation initiatives and SQL query creation for daily operations is preferred NY Annual Base Salary Range: $168,000 – $210,000 USD. Benefits Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend R&R days to rest and recharge Generous wellness reimbursement and weekly on‑site & virtual programming Generous vacation policy Industry‑leading parental leave policies Catered lunches and fully stocked kitchens Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and California Applicant Privacy Notice for reference. #J-18808-Ljbffr P2P