Solutions Sales Engineer

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About the Company

A Senior Solution Engineer is a critical technical pre-sales position within our client. You will establish and grow personal relationships with the staff at our largest Enterprise clients. Sales Engineers bring a mix of deep technical expertise in network engineering and automation and practical people skills; they have an ability to clearly explain the business value of our solutions offerings with a compelling and trusted message. This position is ideal for professionals seeking to expand their impact across both customer-facing and product-influencing dimensions.

The compensation for this role is 135k to 150k plus 30% targeted incentive bonus..The salary may be negotiable based on experience, education, geographic location, and other factors.

This is a fully remote role and will require 10-15% travel.

About the Role

In close partnership with sales account managers, a Senior Solution Engineer works across large and complex enterprises to gain a deep understanding of customer objectives, identify meaningful automation opportunities, and map them to high-value use cases. Candidates in this role leverage strong technical sales expertise to design scalable solution architectures, guide customers through technical evaluations, and ensure successful adoption.

Responsibilities

Customer Engagement

• Own, maintain, and grow relationships with key technical stakeholders at top accounts.
• Serve as a trusted technical advisor to customers throughout the pre-sales and early post-sales lifecycle.
• Conduct technical discovery sessions to understand customer requirements, architecture, pain points, and success criteria.
• Qualify technical fit in collaboration with the sales team to ensure solution feasibility.
• Advocate for customer feedback and work with PS engineering to track solution adoption by regularly interfacing with customers and the delivery team.
• Identify expansion or upsell opportunities for existing customers.

Solution Design & Architecture

• Create and deliver customer-facing presentations of high-level solutions.
• Create customer solution proposals and Statements of Work (SOWs) with input from the professional services team.
• Ensure proposed solutions meet scalability, security, and compliance requirements.
• Map business requirements to technical capabilities to define an aligned solution vision.
• Collaborate with product management to influence the roadmap based on customer needs and solution gaps.
• Provide structured feedback to product management and engineering on feature requests, usability, and customer pain points.

Pre-Sales Enablement & Sales Collaboration

• Partner closely with account executives to develop win strategies, technical differentiation, and proof-of-concept (PoC) plans.
• Support RFPs, RFIs, and security questionnaires, ensuring technical accuracy and completeness.
• Articulate the company's message, positioning, and common use cases to both business and technical audiences.
• Support marketing efforts by participating in webinars, conferences, and other public engagements.
• Train or mentor junior SEs, sharing best practices, demo assets, and reusable materials.
• Coach sales teams on technical topics to improve their technical fluency.
• Contribute to internal tooling, documentation, templates, and processes to enhance pre-sales efficiency.

Proof of Concept (PoC) & Demonstrations

• Plan, execute, and manage customer PoCs or pilot projects, including defining success criteria and setting up the environment.
• Design, build and maintain demonstration environments, ensuring they reflect current product releases.
• Perform interactive and hands-on demonstrations of solutions to customers and prospects.
• Document PoC results, customer feedback, and key findings to support deal closure and transition to delivery.

Post-Sales Transition

• Ensure a smooth handoff to professional services and delivery teams by clearly documenting the solution design and assumptions.
• Assist in early implementation discovery phases to maintain solution integrity and customer confidence.
• Collaborate with customer success teams to monitor outcomes and ensure customer satisfaction.
• Work closely with delivery teams to maintain continuity from presales requirements through delivery, ensuring to communicate tangible business impact and value realization to key project stakeholders.

Qualifications

• Passion for customer experience and success.
• Desire to understand the business outcomes and value that network automation solutions offer.
• Provides attentive, customer-focused guidance during every stage of the automation process.
• A collaborative, team approach, working across all business units.
• Flexibility to participate in both remote and in person sales meetings.

Required Skills

• Prior experience in the areas of IP networking or network devops.
• 2+ years in building enterprise network automation solutions.
• Knowledgeable in selling consulting, managed services, and professional services.
• 7+ years in enterprise sales, sales engineering or consulting.
• Strong relationship, presentation, and selling skills. xhyhwjd
• Must be highly motivated, self-starter, and have excellent organizational skills.

Equal Opportunity Employer/Veterans/Disabled

Benefits offerings include but are not limited to:

• Health and Dental insurance
• 401k
• PTO
• Life Insurance

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance