Patient Services Ambassador (Dietary Aide)

Position Overview Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission – it’s our way of life, and you’ll be at the heart of it. Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world‑class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row! Job Details Position: Patient Services Ambassador (Dietary Aide) Hours: Per Diem Shift: Day/Evening shift with weekend and holiday rotation; 6:30 am – 3:00 pm and 3:30 pm – 7:30 pm as needed Location: Charlton Memorial Hospital – Fall River, MA Benefits A culture of well‑being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous earned time off package** Employee wellbeing program 403b retirement plan with company match Tuition assistance / federal loan forgiveness programs Professional growth opportunities and customized leadership training Available to regular status employees who are scheduled to work a minimum of 24 hours Responsibilities Perform a variety of duties in ensuring customer and patient satisfaction. Ensure, as directed, that patient meal selections are as close to mealtime as possible. Adjust selections to diet restrictions with the patient. Update and correct patient‑selected menus with patient knowledge only. Use menu correction guide utilizing the assigned dietitian to avoid serious errors in menu correction. Describe ingredients and features of all menu items. Perform data entry of patient food preferences into the Patient Services Software Platform. Perform duties using the EPIC platform as needed or directed. Perform other reasonable duties as assigned. Qualifications High School Diploma or GED plus additional courses or training or the equivalent knowledge or experience preferred. Must be fully vaccinated against seasonal influenza and the COVID‑19 virus or be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired. Compensation Pay range: USD $16.64 – $23.57 per hour. Schedule and Rotation Weekend and holiday coverage as needed. Southcoast Health is an Equal Opportunity Employer. #J-18808-Ljbffr Southcoast Health