Automotive Service Advisor | Heritage Mazda Towson

Job Description Heritage Mazda Towson is looking for an experienced, energetic Automotive Service Advisor/Service Writer to join our busy Service Department. Our automotive Service Advisor/Service Writer greets customers and consults with them on their vehicle service needs. Compensation and Opportunities Competitive compensation with unlimited earning potential, $31,200 - $80,000 Great opportunities for career advancement Positive, success‑driven work environment Training and mentoring opportunities Responsibilities Provide customer service to include vehicle service care and manufacturer’s warranty specifications Schedule and manage service appointments and service estimates Address and resolve customer complaints Qualifications Prior experience in automotive service writing, preferred Working knowledge of basic car functions, characteristics, and operations Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills Employee Advantage MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. This includes health and financial benefits, training and mentoring, an employee purchase program, the MileOne Support Fund, the NextMile Scholarship Program, an Employee Assistance Program, and more. MileOne Autogroup is an equal opportunity employer and maintains a drug‑free work environment. Salary Range: $31,200.00 - $80,000.00 Location: 21093 #J-18808-Ljbffr MileOne Autogroup