Academic Advisor

To support a growing educational initiative, the full-time Academic Advisor will manage client relationships by consulting with families on tutoring programs, maximizing bookings through lead follow-ups, and ensuring excellent customer service, all while working remotely. Key responsibilities Consult with families on the college readiness process and deliver tailored program recommendations Follow up on leads and achieve monthly sales quotas through high-volume outreach efforts Provide exceptional customer service throughout the customer lifecycle to enhance retention and satisfaction Required qualifications Proven experience in sales or consultative roles, preferably in education or related fields Strong understanding of the college readiness process and educational programs Ability to manage a high volume of calls and outreach effectively Experience in customer service with a focus on building long-term relationships Willingness to work flexible hours, including evenings and weekends as needed