Bartender - Thistle & Rye
Conrad Hotels & Resorts
Thistle & Rye Bartender
Position: Thistle & Rye Bartender Classification: Non-Exempt
Reports to: Food & Beverage Manager
Welcome to Conrad Nashville. We offer luxurious accommodations and exceptional service in the ever-evolving Nashville hospitality industry. Join our dynamic team, learn and grow in a culture of collaboration. Our priority is your well-being, which is why we offer competitive compensation packages, healthcare insurance, 401k plans, and team member discounts. Living and working in Nashville provides access to diverse cultural attractions, entertainment venues and culinary experiences. At Conrad Nashville, you can make a positive impact and be part of a world-class hospitality brand. Join us and discover all that we have to offer.
Job Summary
The Thistle & Rye Bartender is responsible for preparing and serving alcoholic and non-alcoholic drinks in a prompt manner. This role will also provide an above average industry experience, so that guests will want to return again and again.
Job Duties
- Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet.
- Anticipate the guests' needs and respond appropriately with a sense of urgency.
- Mix and Serve drinks following standard recipes and is trained in Mixology.
- Provide food and beverage service to all guests while seated at the bar.
- Review identification of customers to verify they are of legal drinking age.
- Process customer payments utilizing the company POS.
- Rotate to other Food & Beverage outlets/venues, as necessary.
- Peel, slice, and pit fruit safely for garnishing drinks.
- Maintain the cleanliness and aesthetic of the bar.
- Provide bar back direction and coaching to ensure proper operation of the bar and assist them when necessary.
- Maintain cleanliness of all equipment, tools, and supplies.
- Stock the bar counter with supplies.
- Check product and ensure that it is correct.
- Maintain first in first out (FIFO) for all perishable beverage and non-beverage products.
- Communicate with Managers and Co-Workers in order to fulfill and address any issues or needs requested by guests.
- Maintain a level of professionalism that will make guests want to return to the restaurant.
- Maintain complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink.
- Maintain complete knowledge of, and strictly abide by state liquor regulations.
- Complete opening side duties which includes: check quality and amount of all bar stock and supplies through checklist, set up bottles in display cabinet and speed rail, check condition and cleanliness of shaker and other tools, check temperature of refrigeration units and glass wash machine.
- Ensure that all drink orders from servers are accurately rung into the POS system before giving drinks to them.
- Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste.
- Ensure all Conrad Nashville core values as well as property and department standards are implemented and applied.
- Obtain and maintain position- specific licensing.
- All other duties as assigned such as sanitation and upholding health requirement and regulations.
Education and Experience
- 3+ years of experience in a hotel, restaurant, or catering facility of similar caliber preferred.
- Strong Knowledge of standard drink recipes, use of bar equipment and mixology.
- Experience in fast paced, high volume atmosphere.
- Good organizational and communication skills.
- Excellent customer service skills.
- Ability to read, write & speak fluent English.
- Flexible schedule is necessary which includes but not limited to days, nights, weekends, and holidays.
- Position requires regular, reliable attendance.
- Good team spirit.
- At least 18 years of age.
- Must have ServSafe and TABC license
Skills & Abilities
- Excellent time management skills
- Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, guests etc.
- Passion for hospitality and customer service focused.
- Team player
- Self-starting personality with an even disposition.
- Can communicate well with guests, supervisors and coworkers.
- Ability to comprehend and follow instructions from supervisor.
Physical Requirements
- Most work tasks are performed indoors, temperature can be very hot with or without control of environmental systems.
- Must be able to stand for long periods of time.
- Must be able to maneuver between stations and areas efficiently and easily.
- Must be able to lift up to 40 lbs.
- Requires manual dexterity.
- Must be flexible to work any day of the week, weekends, and holidays if assigned.
Benefits:
- 401k after 90 days, fully vested, company match to 4%
- Medical (3 plan choices)
- Dental (2 Plan choices)
- Vision
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Paid Time Off
- Hilton Honors Team Member Discounts
- Northwood Hospitality Discounts
EEO and ADA Statements
Conrad Nashville is an Equal Opportunity Employer. We support and encourage diversity in the workplace.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
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