Director Organizational Change & Transformation

Job Description:

Work LocationNapa, CA, Manteca, CA

Position Purpose

***This is a temporary 12-18 month role***

The Director, Organizational Change & Transformation is responsible for building Delicato's enterprise change management capability and helping the organization successfully navigate a significant portfolio of strategic initiatives and business transformation efforts. Reporting to the EVP, Strategic Initiatives and working in close partnership with the PMO, this role leads the development of change management frameworks, assesses organizational readiness and capacity for change, monitors organizational health and adoption risks, and provides executive leadership with actionable insights regarding change readiness, stakeholder engagement, change saturation, and transformation effectiveness. The position serves as Delicato's principal advisor on organizational change, enabling leaders and employees to successfully adopt and sustain changes that advance the company's strategic objectives.

Success Measures for the Assignment

By the conclusion of the ~12 -18 month assignment, success will be demonstrated through:

•  Implementation and adoption of a company-wide change management framework
•  Established change readiness and change capacity assessment process
•  Executive organizational health dashboard and reporting cadence aligned to PMO
•  Creation of a change management toolkit, with resources and education integrated into PMO governance
•  Measured increased leader capability to sponsor and lead change
•  Improved adoption and sustainability across strategic initiatives

Functional Responsibility

•  Oversees, directs, and manages departmental activities and team performance
•  Drives and models company culture and holds self, peers, and direct reports accountable for demonstrating a constructive company culture through influential, personal behavior and actions
•  Develops and implements clearly defined operational and individual goals to develop employees, achieve productivity levels, and to attain the company's strategic plan
•  Researches best practices, stays abreast of industry trends, and maintains awareness of regulatory changes to ensure compliance and continually improve operations
•  Executes departmental financial objectives by preparing budgets, scheduling expenditures, analyzing variances, and initiating corrective action
•  Achieves departmental results to ensure the effective delivery of the strategic plan
•  Develops staffing needs; attracts, motivates, and retains a workforce with the appropriate knowledge, skills, and abilities to achieve goals and objectives
•  Promotes and ensures a safe and healthy work environment for all employees
•  Leads the way and prepares departmental staff for success in a continually changing environment
•  Fosters a work environment that encourages creative thinking, promotes flexibility, and drives innovation
•  Addresses employee issues, concerns, and complaints in an objective and confidential manner; notifies HR Business Partner and keeps immediate manager informed as appropriate
•  Ensures compliance and consistent application of company policies, initiatives, and decisions
•  Coaches, guides, and develops direct reports; fully engages in the GPS (Performance Management) process; provides high-quality feedback, and ensures proper GPS documentation of employee performance, recognition, and deficiencies

Essential Duties

•  Leads the development, implementation and adoption of Delicato's enterprise change management strategy, ensuring organizational readiness across multiple strategic transformation initiatives
•  Serves as the organization's principal advisor on change management, providing guidance and recommendations to executive leadership regarding change risks, readiness, capacity, and adoption strategies
•  Partners with the Enterprise PMO and business leaders to integrate change management disciplines into project governance, planning, execution, and success measurement
•  Establishes and leads Delicato's enterprise change management capability, including governance, methodologies, tools, and assessment processes that measure organizational readiness, change capacity, stakeholder alignment, adoption risk, and overall transformation effectiveness
•  Monitors and evaluates organizational health indicators, adoption metrics, workforce impacts, and change effectiveness; communicates findings and recommendations to executive leadership
•  Identifies enterprise-wide change dependencies, competing priorities, and change saturation risks; recommends mitigation strategies to improve organizational effectiveness and project outcomes
•  Leads stakeholder impact assessments and change strategy development for significant business, technology, operational, and organizational transformation initiatives
•  Builds organizational capability to lead and sustain change by developing leaders, project teams, and change champions in change management principles, tools, and practices
•  Establishes executive reporting, dashboards, and governance processes that measure organizational readiness, adoption, change effectiveness, and overall transformation progress
•  Provides consulting and coaching to leaders and project teams regarding stakeholder engagement, resistance management, communication planning, and adoption strategies
•  In partnership with Human Resources and Communications, ensures integrated change strategies include leadership alignment, communication planning, stakeholder engagement, and workforce adoption activities
•  Performs other related duties and special projects as assigned

Non-Essential Duties

Minimum Requirements

Education and Experience

•  Bachelor's degree in Organizational Development, Business Administration, Human Resources, Industrial/Organizational Psychology, Organizational Leadership, Communications, or related field required
•  Master's degree preferred
•  7+ years of progressive experience in organizational change management, organizational dev...

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