Interim Retail Store Manager - AT&T

Interim Retail Store Manager

The Interim Retail Store Manager ("RSM") is responsible for the overall sales and operational standards of the location that they are assigned to oversee by Prime Communications ("Prime" or "Company"). Successful RSMs will lead their personnel and drive success across all levels of performance. This position is responsible for the overall sales achievement, customer service results, operational standards, and inventory of the location. The RSM is responsible for ensuring that Retail Sales Consultants ("RSC") and Assistant Store Managers ("ASM") consistently achieve their sales quota/income objectives and meet or exceed goals. The RSM must demonstrate strong leadership skills and develop, implement and manage programs and processes.

Requirements:

• Remain on sales floor most of the time in order to be available for coaching and developing store personnel.
• Partner with District Manager to review headcount forecast plan and staffing.
• Schedule to properly meet business needs, training and special events such as product launches.
• Instill a sense of pride and ownership in store appearance -- where all employees understand their store is the face of AT&T to every customer.
• Review and drive operational compliance of back office processes, procedures, reports, documentation and policies.
• Safeguard codes, passwords, and proprietary Company assets.
• Respond in a timely manner to all communications, requests for supporting information, or corrections to system errors.
• Ensure timely completion of required training within store.
• Ensure proper implementation of Primer values, goals, and aspirations within their store to foster an optimum culture of positivity.