Service Technician

Service Technician

Link-Belt Mid-Atlantic is a construction equipment company, offering sales, rentals, parts, and service. Our legacy is built on quality products and customer satisfaction. Currently we have a Service Technician role open at our Frederick, MD branch.

The Service Technician is responsible for the maintenance, inspection, diagnosis, and repair of construction equipment machinery and components. Essential functions of the position include:

• Efficiently and effectively diagnose and perform field service repairs as directed and ensure the proper completion of each to the customer's satisfaction.
• Ensure that all required parts, materials, and supplies necessary to complete the repair are ordered and obtained.
• Identify and arrange for the procurement of additional items as needed after initial inspection and diagnosis of the service repair.
• Adhere to all safety and environmental regulations and guidelines necessary during repair and ensure work area is properly cleaned upon completion.
• Ensure that the service manager is kept informed of completed repairs and communicate to them any problems or issues found that extend beyond the scope of the original service call.
• Maintain an adequate level of tools necessary to perform the service requirements.
• Document and maintain proper records of time spent on each repair, parts and materials used, and detailed descriptions of work performed.
• Ensure that all parts and materials not used are returned upon completion of the service work per the established guidelines.
• Maintain personal appearance in a neat and professional manner (within the context of the working environment) and ensure professional communications with customers and coworkers.
• Continue with service training education to enhance knowledge and service capabilities and remain current on new technologies.

General qualifications for this role:

• High School or GED
• Three years of related experience in diagnostic and repair work on construction equipment machinery, preferably cranes
• Read and interpret technical manuals and drawings

Compensation and Benefits

• This position offers a pay range of $30 - $36 hourly depending upon experience
• Complete benefits package to include medical, dental, vision, and life insurance, both short-term and long-term disability, 401(k) with company match, paid vacation and holidays.