Sales and Marketing Coordinator

Overview Here’s a growth opportunity you don’t find often assisting the best and most innovative in the luxury hospitality industry today. As part of Treehouse Silicon Valley, you’ll be challenged consistently with a diverse range of responsibilities that keep the department running seamlessly. We’re currently searching for a high-energy, detail-oriented and admin-efficient Sales Coordinator to support our sales team. The Sales Coordinator's primary role is to perform general office duties to support the Sales team, e.g., sending emails, drafting proposals and contracts, loading bookings and rates onto the property management system, and maintaining customer and company profiles. Due to some sales team members being remote, the Sales Coordinator will be empowered to host client-facing opportunities. The Sales & Marketing Coordinator will assist in selling guest rooms, catering services and banquet facilities as directed. They will also provide high-level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data, resolving guest issues and performing other tasks related to the position. Duties and responsibilities Answer telephone and respond to caller inquiries in a pleasant manner. Answer client/bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, etc.). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Generate reports, prepare proposals, collect details, and coordinate with clients and suppliers. Gather materials and assemble information packages (e.g., brochures, promotional materials, sales demo kit, welcome kit, amenities, etc.). Manage and maintain sales managers' schedules, appointments, and travel arrangements. Assist sales team by managing schedules, filing important documents, and communicating relevant information. Arrange and coordinate meetings, events, and any appointments. Record, transcribe and distribute minutes of meetings when needed. Perform hotel site tours with potential clients. Monitor, screen, respond to and distribute incoming communications. Other duties as assigned by Director of Sales or leadership team. Qualifications A post-secondary diploma or degree in a field related to this profession; 2 or more years of experience in a comparable position and/or an equivalent combination of education and experience. Strong administrative, organizational, and technical skills. Proficient in Microsoft Office (Outlook, PowerPoint, Word, etc.). Must be detail oriented and accurate. Ability to manage multiple priorities, goal oriented and must meet deadlines. Strong interpersonal skills and guest service oriented with a sincere, friendly and helpful personality. Willing to pitch in and assist colleagues with their job duties and be a team player. Excellent verbal and written communication skills. Flexibility to meet the demands of a 24-hour operation and work a varying schedule to reflect business needs of the hotel. About us and benefits Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. Designed by Nature work environment. Health & Wellness - Competitive Medical, Dental & Vision, and EAP program. Paid Personal Days. Career Advancement: We are growing rapidly and with growth comes advancement opportunities (around the globe). SH University – Eligible team members can grow and flourish from professional development and courses/certifications through our exclusive online learning platform. Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can. #J-18808-Ljbffr