Supervisory Management & Program Analyst
Internal Revenue Service
General Manager DutiesAs a Front Line Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.Give advice, counsel or instruction to employees on work and administrative matters.Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.Identify developmental and training needs of employees, providing or arranging for needed development and training.Initiate ways to improve production, work processes and/or to increase the quality of the work directed.The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Supervises a staff of subordinate Analysts responsible for using proven change management techniques to accomplish goals with minimal disruption. Work involves developing, formulating, implementing, and assessing the effectiveness of the business units human resources and operations support program. Decisions may result in substantive program changes, procedural changes, revised program emphasis, or organization changes. Assigns staff to develop and execute project plans to ensure accurate and timely results.Provides briefings to senior leaders, operating officials, and supervisors designed to affect the understanding of responsibilities for continuing sound business unit management. Ensures program development and implementation is also consistent with the business unit's mission, vision, and goals. Uses comprehensive knowledge of the existing HCO programs and related IRS issuances to identify and define resources needed for the program and ensures program goals are aligned with the strategic vision.Evaluates program effectiveness by means of program accomplishment, quality and quantity of work produced and establishes performance standards. Exercises position management responsibilities, ensuring that subordinate's job descriptions are current and accurate and that subordinate positions are designed and structured for optimum efficiency, effectiveness, and economy. Keeps employees informed of management goals and objectives.Activities overseen include merit promotion; reassignment; change to lower grade; transfer; competitive examining; direct hire; special authorities such as student, veterans, and disability programs, or other appropriate alternatives. The advice/guidance may also include recruitment sources and strategies, available hiring options, alternatives that impact the types of appointments utilized, contractual/regulatory requirements, and other related merit promotion issues.STANDARD POSITION DESCRIPTIONS (SPD): PD24496 Visit the IRS SPD Library to access the position descriptions.
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