Service Advisor

Faupel Automotive Group

Automotive Service Advisor

Henderson Chevrolet Buick GMC has an immediate opening for an Automotive Service Advisor . As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keeping customers apprised of work progress. Your passion will be rewarded through an aggressive commission-driven pay plan with an uncapped earnings potential.

Job Functions :

Greet customers in a timely, friendly manner and obtain their information
Perform vehicle walk around with customer and determine any issues
Serve as the liaison between the customer and the technician; ensuring the customer's needs are understood by technician and the recommended service/repairs are understood by the customer
Prepare Repair Order (RO) in our computer system, complete with symptoms, problems, causes, and required service/repair work
Provide the customer with accurate estimate of costs and fees
Review repair order with the guest at check-out; answer any questions they may have

Job Skills :

A minimum of one year of customer service experience preferred
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills required
The ability to follow department procedures and policies

Job Type :

Full-time
Salary and Commission

Experience:

Customer Service: 1 year (Preferred)

Benefits:

Medical, Dental, and Vision Insurance
Life Insurance
Paid time off
Employee discounts (vehicle sales, parts and labor sales)
401K & 401K matching
Free lunch on Saturdays

Apply

Vacancy posted 3 days ago

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