Senior Human Resource Generalist

Senior Human Resource Generalist

Location: Buffalo, NY, US, 14213 Segment: Human Resources

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's®—Infinite Possibilities. One Family.

Purpose Statement The Senior HR Generalist is a cross‑functional, enterprise‑level individual contributor role that strengthens the associate experience and business outcomes across the Supply Chain function. Reporting to the VP, Enterprise AEN – Supply Chain, this role provides governance, execution discipline, analytics, and coordination across the AEN (Associate Experience Network) Business Partner community. The role requires an experienced HR professional with a comprehensive understanding of HR practices, associate relations, compliance, organizational design, and transformation. The Senior HR Generalist drives disciplined problem‑solving, enterprise governance, and continuous improvement—enabling data‑informed decision‑making, operational stability, consistent service delivery, and adoption of enterprise platforms and standards.

Key Accountabilities and Outcomes

• Enterprise AEN Enablement Supports execution of priorities, operating rhythm, and cross‑AEN alignment. Provides strategic and operational enablement to AEN Business Partners, supporting consistency, focus, and scalability across the Supply Chain network.
• Training & Capability Building Co‑leads Supply Chain training initiatives, partnering with Operations, AEN Business Partners, and Centers of Excellence (COEs) to support capability development, deployment, and adoption. Supports consistent execution and reinforcement of training programs across sites and regions.
• HR Metrics, Insights & Dashboards Leads development and ongoing management of HR metrics and dashboards by site and region. Synthesizes data into actionable insights to support enterprise and regional leaders. Identifies trends, risks, and opportunities to enable data‑driven workforce and talent decisions.
• Policy & Regional Standardization Drives policy and regional standardization efforts, ensuring consistent interpretation, governance, application, and alignment with enterprise standards. Partners with AEN Business Partners and COEs to support change management, communication, and sustained adoption.
• Enterprise Coordination & Execution Coordinates cross‑functional and cross‑regional initiatives, ensuring follow‑through, visibility, and alignment across the AEN. Serves as a central point of coordination for enterprise HR initiatives within Supply Chain. Prepares enterprise‑level materials, including updates, summaries, dashboards, and leadership communications for senior leadership audiences.
• Employee Engagement & Culture Coordinates employee engagement action planning, progress tracking, and follow‑through across sites and regions. Synthesizes engagement insights and provides visibility to the AEN – Supply Chain. Supports best‑practice sharing and standardization of engagement strategies across the AEN Business Partner community.
• Transformation & Organizational Design Governance Serves as the enterprise point of coordination and governance transformation and organizational design initiatives, ensuring AEN‑led work is aligned, disciplined, and executed to standard. Ensures consistency, quality, and adherence to agreed AEN frameworks, principles, and processes across all transformation efforts. Partners with ESO, HRBPs, COEs, and other AEN stakeholders to support execution within defined scope and standards.

Knowledge, Skills, and Experience Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience (typically 7+ years ) in progressive HR roles, with a strong focus on associate relations, organizational design, M&A, and transformation. Experience supporting enterprise‑level change, governance, and execution across matrixed organizations. Strong analytical capability, including development and interpretation of HR metrics and executive‑level insights . Excellent communication, coaching, conflict resolution, and stakeholder management skills. High level of judgment, discretion, and ability to manage sensitive information with confidentiality. Strong project and program management capabilities, including ownership of tracking, reporting, and interdependencies. Exceptional organizational, prioritization, and execution skills in high‑volume, high‑change environments . Proven ability to drive follow‑through and deliver executive‑ready updates and insights.

COMPENSATION In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location. Annual Range/Hourly Rate $85,989.00 - $116,338.00

Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at View email address on click.appcast.io if you need assistance completing this application or to otherwise participate in the application process.