Operations Manager in Rogers

About FACE FOUNDRIÉ FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment. FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting‑edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 70+ locations open and is continuing to expand nationwide. FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good. Operations Demonstrates high standards in customer service Meets financial metrics including service revenue, average ticket, client count, rebooking, retail revenue Identifies opportunities for growth such as staffing, scheduling and coaching Manages all personnel including recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance Conducts regular performance reviews and provides constructive feedback to enhance team performance Creates and maintains staff schedules to ensure adequate coverage during peak hours Manages store inventory Helps forecast sales, growth trajectories and expansion plans Financial Management Collaborates with the store owner to develop and manage the salon budget Monitors and analyzes financial reports, identifying opportunities for cost savings and revenue growth Implements strategies to achieve sales targets and profitability goals Client Services Oversees delivery of high‑quality services and ensures client satisfaction Addresses client issues and concerns, providing resolutions in a timely and professional manner Maintains a positive and welcoming environment for clients and staff Training and Hiring Leads through teaching employees and growing their productivity, with a clear vision of individual, team, and personal goals; demonstrates coaching and mentoring skills and can verbalize steps to achieve those goals Identifies professional development needed for each staff member Ensures all technical service and product trainings are attended Conducts verbal and technical interviews to identify appropriate talent for salon growth Marketing Works with the store owner to develop and execute marketing strategies to attract new clients and retain existing ones Coordinates and promotes special events, promotions, and collaborations to increase store visibility Manages social media Assists in requesting marketing materials from corporate via internal portal Joins regular calls with owner and corporate to ensure consistency across the system Position Details Job type: Full‑time Availability: Nights and weekends required Experience: One year of Salon Manager experience #J-18808-Ljbffr Energy Jobline ZR