Fertility IVF Care Coordinator

Job Description

Job Description

Build What Matters Most—Families, Futures, and Your Career

Enjoy meaningful work while contributing to an organization that changes lives every day.   US Fertility , the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.

Our team members choose to build their career home at US Fertility because of the  hope we inspire in our patients , the  lives we help bring into the world , and the  culture of excellence we foster across our organization .  We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.

Through our national network of premier fertility centers—including  RMA of New York Long Island —we combine clinical expertise, scientific innovation, and compassionate care.  The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.

Opportunity Overview

We have an immediate opening for a full-time Fertility Care Coordinator   to join our team at  RMA of New York Long Island in New Hyde Park, New York (Lake Success) . 

• Schedule: Monday through Friday, 7:00 AM to 4:00 PM Eastern Time
• Compensation: $23.00 per hour (commensurate with experience)

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

How You’ll Contribute

At US Fertility, collaboration is fundamental to how we work.  There is undeniable strength in numbers—and support is always within reach.  Whether collaborating with more than 200 highly respected physicians nationwide  or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

In this role, the Fertility Care Coordinator will:

• Coordinate and schedule all IVF/FET cycles
• Schedule patients for all appointments necessary for the completion of the IVF/EF checklist (labs, saline sonogram, cultures, uterine sounding, SA, etc.)
• Ensure patient cycle medication pre-certification is initiated with patient services or financial coordinator
• Confirm precertification completed for medications
• Maintain channel of communication with finance department regarding patient financial clearance for IVF cycle prior to GND start; Alert finance department of any changes in protocol or cycle status
• Schedule and review IVF checklist with patient to determine if completed; identify lab completion and ensure recent completion
• Adhere to lab review SOP
• Advise RN when chart is ready for final review
• Distribute all necessary consents (IVF, cryo, donor sperm, assisted hatching, ICSI, FET, etc.) and adhere to all policies for proper consent witnessing and processing
• Counsel patients that consents should be completed at IVF class or no later than by GND start
• Arrange IVF meeting with physicians and IVF nurse for case review: Prepare a list of patients to be discussed, both upcoming and in cycle, any problem or unusual case
• Enter data in EMR chart
• Responsible for EMR entries of any special cycle requirements and diagnosis as determined by physician and/or Nurse at case review.
• Coordinate with urology team and embryology regarding any IVF cycles requiring TESE
• Transfer all relevant data regarding male patient onto EMR stimulation chart
• Attend TESE team meetings
• Meet regularly and work collaboratively with nursing staff to:  Review upcoming IVF cycle, check charts for completion, confirm written protocol instructions for cycle have been prepared and sent to patient
• Assist patients with understanding of ordering process when using donor sperm for their IVF cycles: Ensure patient has been given appropriate donor sperm ordering information and consents, and that patient receives instructions to return them prior to the delivery of donor sperm
• Provide emotional support to patients when speaking with them
• Create and maintain IVF database (IVF Scheduler). Collaborate with Research Data Coordinator in the maintenance of SART data and statistics; function as back-up person to Research Data Coordinator when Research Data Coordinator is unavailable or on vacation
• Coordinate all aspects of PGT cycles: Schedule patient/partner for pre-screening, if required; Establish contacts with relevant labs; Schedule cycle according to embryology lab guidelines; Provide patient with appropriate consents; Provide appropriate paperwork to PGT lab
• Assist with the coordination of Egg Freezing Patients: Schedule patients for pre-screening, if required; Schedule cycle according to embryology lab guidelines; Provide patients with appropriate consents; Coordinate and schedule patients for Orientation class; Work collaboratively with internal and external Fertility partners, when necessary
• Participate in the orientation of new IVF coordinators
• Work collaboratively with Transfer In team to facilitate the transfer in of gametes to our embryology lab

What You’ll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications and Skills Include:

• Bachelor's degree in biology, Human Biology, Chemistry, Anatomy and Physiology, Biochemistry or other related sciences is required, and 1 to 2 years of related experience preferred
• Should be organized, critical thinkers, detail-oriented, self-motivator, adaptable and able to multitask, compassionate, and have an interest in reproductive medicine/ women’s health
• Must be able to work independently as well as in a team environment
• Proficiency in MS Word, Excel, Outlook, and medical database software is required
• Excellent communications and interpersonal skills are required
• Ability to learn new terminology and systems is required; A thorough teaching of reproductive anatomy will be part of initial training for this position, and understanding will be needed to excel; Travel to our various satellites may be required
• Training is on-site at our Eastside office, with placement on a team at any of our NYC (Eastside, Westside, Downtown) or Brooklyn locations

More important than any single credential, however, is the  right person .  Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.

What We Offer

Full-Time Employees (30+ hours/week)

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs 

Part-Time Employees

• 401(k) with company match
• Performance-based bonus opportunities
• Employee wellness and recognition programs

Per Diem Employees

• 401(k) with company match
• Employee wellness and recognition programs 

Our Commitment to Inclusion and Opportunity

US Fertility and its network partners believe that a  diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care.  We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve. 

Across our national footprint, US Fertility is a leader in offering  clinical, administrative, and operational career opportunities at locations throughout the United States.  We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.

This is a moment of growth, innovation, and impact.   Take the next step in your career with US Fertility—and help shape the future of fertility care.