HR Operations Coordinator
IRB USA Inspire Resources
Provide support for all HR functions across the Inspire Brands Operations and Support Centers. Ensure compliance throughout all Inspire Brands affiliates and protect the company with consistency, adherence to regulations and laws. This position will also be responsible for defined processes within Talent Management and various administrative tasks as assigned. The People Link Specialist will develop a working knowledge of Background Checks, the I-9 process, and data integrity. Responsibilities Provide general Human Resources support to team members and field managers by applying basic knowledge of HR concepts and procedures via multiple contact formats. Answer incoming calls and respond to written inquiries to provide general HR support to all team members on all HR related systems and procedures, including: Employee Relations, HRIS System Access, E Verify / I-9 Compliance, PTO, Background Checks, Learning Management Systems. Prioritize and support administrative work for various Human Resources departments. Maintain enterprise Employee Case Management System, which includes: monitor employee systems for critical issues and escale as required; ensure cases are completed and closed per SLAs; respond to/install administrative HR support for incoming employment‑related subpoenas and security clearance responses; manage compliance for terminated team member files and manage active manager files; respond to unemployment claims, appeals and hearings; act as a back‑up for the onboarding process in the Support Centers; perform miscellaneous administrative tasks as necessary and participate with special projects, as needed. Qualifications A two‑year associate/technical degree in Human Resources or equivalent experience and training. Prior experience using HR systems. Effective verbal and written communication. Basic problem solving. Effective time management. Excellent customer service. Proficient with Microsoft Office suite. Ability to maintain confidential information. Ability to execute pre‑defined processes from detailed written or verbal instructions and apply knowledge of the process for follow‑up and troubleshooting. #J-18808-Ljbffr IRB USA Inspire Resources
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