Customer Service Rep/Order Processor - 1st Shift

Order Processing & Customer Service Representative

Looking for your next opportunity in customer service, order processing, data entry, or e-commerce? Protech Staffing is hiring an Order Processing & Customer Service Representative in Riverside, CA! We are looking for someone who is organized, detail-oriented, comfortable working with computers, and experienced with customer service, order entry, and processing customer orders. Experience with SAP is a plus! Apply today! Se habla espaol! Position: Order Processing & Customer Service Representative Location: Riverside, CA 92507 Pay: $20.00-$21.50 per hour Schedule: Full-Time

What You'll Do:

• Process and manage daily customer orders and order entry
• Enter, update, and maintain orders using SAP and internal systems
• Track orders, shipments, and deliveries and help resolve shipping or delivery issues
• Assist with customer orders by phone and email
• Respond to customer questions and provide order status updates
• Maintain accurate customer and order information
• Support daily order processing, order fulfillment, and customer service activities

What We're Looking For:

• Previous customer service, order processing, order entry, or data entry experience
• Experience processing and tracking customer orders
• Comfortable using computers and learning new software
• Working knowledge of Microsoft Office
• Strong data entry skills with excellent attention to detail
• Good written and verbal communication skills
• Strong organizational and time-management skills
• Ability to multitask in a fast-paced environment
• Dependable, professional, and team-oriented

Experience That Is A Plus:

• SAP
• E-commerce order processing
• Order fulfillment
• Shipping and logistics
• Order management systems
• Customer service and order support

Ready for your next opportunity? Apply today!