Account Manager, Mid-Market

Account Manager, Mid-MarketThe Account Manager, Mid-Market role is based within our Customer Development team here at Mimecast and we are looking for an exceptional person with strong sales skills. The Customer Development team is a high velocity sales environment that is growing rapidly. The Customer Development team handles current Mimecast accounts. The ideal candidate must be a self-motivated, strong team player with a proven track record of success in generating upsell and high retention rate of customers. A good understanding of the corporate technology stack as well as cloud computing will be beneficial. A strong work ethic is vital in this competitive marketplace. Successful candidates will thrive in a fast paced, agile but well-structured sales environment that is regularly reinventing itself.What You'll Do:Achieve monthly / quarterly / annual upsell revenueWork with the Partner / Channel Development team to develop and execute against account plansDevelop and execute against sales activity plans to achieve the agreed revenue quotaTravel throughout the year to various customers for account reviewsFocus on building and maintaining relationships with existing accountsResponsible for selling new technology into existing customer base and driving incremental revenue opportunitiesBusiness Administration – manage the reporting of KPIs and general CRM housekeepingSign up to and execute against a set of end-to-end sales methodology and processMonitor and report on activities while providing relevant management informationLiaise and attend meetings with other company functions necessary to perform duties, aid business, and develop organizationallyAttend trainings and develop relevant knowledge and skills KPIsWeekly end user activitiesPipeline stats – pipeline movementsForecasting accuracyCustomer retentionAccount penetration and incremental growthWeekly customer engagementsCustomer retention targetWhat You'll Bring:College degree preferred but not requiredMinimum 2 plus years IT sales experience (ideally within Email / Messaging / Security / Storage - but not essential)Proven sales achievement against revenue quota.Ideally with experience of both Direct & In-Direct sales roles.Understanding of Corporate IT teams and their buying processesStrong business / commercial acumenStrong communication skills (Written and Verbal)Results-oriented with a positive outlookSelf-starter, dynamic, confident presentationA natural forward planner who critically assesses own performance and that of their team membersThirst for knowledge and a "can do" attitudeProblem solverProven team playerPresentable, articulate, and adaptableTenaciousComfortable with a high performance and dynamic environmentAbility to be confident and to show humilityThe OTE salary range for this position is $152,000?$228,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.Belonging at MimecastCybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they're a cybercriminal, of course.We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application.If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing View email address on click.appcast.io to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.