Lead Clinical Nurse

Company Overview Kindbody’s mission is to make fertility and family-building care affordable and accessible for all. Founded in 2018, Kindbody has been recognized for technology innovation and industry leadership, named to CNBC Disruptor 50, Fast Company’s Brands that Matter, Forbes Best Startup Employers, Inc.’s Best In Business list of most admired companies, and Deloitte Technology Fast 500™, recognizing the fastest growing and most innovative technology companies in North America. Kindbody is the leading U.S. fertility clinic network and global family-building benefits provider for employers on a mission to make fertility care more affordable and accessible for all. Kindbody serves patients at 26 state-of-the-art signature clinics and IVF labs, 400+ partner clinics, and in 113 countries around the world. Trusted by more than 140 employers, Kindbody’s physician‑led model covers the full-spectrum of reproductive healthcare including fertility assessments, fertility preservation, genetic testing, IVF, donor and surrogacy services, adoption, postpartum care, and menopause support. About the Role As an experienced fertility or women’s health Lead Clinical Nurse, you will be working in a fast‑paced, rapidly growing environment where your expertise, professionalism, and collaboration are relied upon. This role is based out of our Bay Area clinics, covering East Bay and San Francisco. Responsibilities Supervision of a team of nurses and clinical assistants Coordination of the daily clinical flow to ensure smooth running of daily office functions; including creating and monitoring nursing staff schedules and responsibilities Providing leadership and management to the nursing team and cultivating a culture of teamwork and camaraderie Ensuring safe, kind and compassionate care for our patients Handling patient queries throughout the day and liaising with medical teams to ensure appropriate escalation Providing a high level of clinical support in outpatient surgical procedures (e.g., hysteroscopy, egg retrieval) Demonstrating good communication skills with colleagues, patients, and staff Being open to change in the department and learning new skills as needed Demonstrating teamwork by being flexible and building good working relationships with colleagues Providing education and support to the nursing team Responsible for the safe administration and custody of medications Assisting with implementation of new KindWAYS as it relates to nursing workflows; challenging those who are not meeting the standards of the trust or following the KindWAYs Acting as a liaison between CX and clinical support Ensuring timely follow‑up for all coordinated patients, navigating them in their journey Gathering feedback on workflows and working with leadership to streamline processes and job specifications to gain efficiencies Educating patients on infertility evaluations and managing patient requirements for treatment, including maintaining informed consents, reviewing patient checklists, and consistent communication with patients about next steps Coordinating patient treatment plans (e.g., Egg Freezing, IUI, In Vitro Fertilization, Frozen Embryo Transfers, third party reproduction cases) Providing patient/couple counseling, procedure/injection teaching, and communicating physician orders and instructions Ensuring all patient information is documented appropriately in our EMR according to our procedures Routine phlebotomy as needed, administering injections, placement of IVs Working independently to assure the program goals are achieved Collaborating closely with Physicians and the clinic team Assisting physician with lab reviews and patient communications Other nursing duties as assigned Who You Are 5+ years experience as a nurse in a fertility practice or OB/GYN A passion for women’s health and fertility Current Registered Nurse license in the state of IL Active BLS and ACLS certification Experienced in EMR and G‑Suite Ultrasound experience preferred Strong phlebotomy skills Strong communication skills and a team player Willingness to be flexible and adapt to challenging situations Detail oriented Experience working in a fast‑paced environment Exemplifies strong customer service skills and professionalism Experience with care coordination Comfortable taking on phone calls when needed Experienced working with high patient volume #J-18808-Ljbffr