Senior WFM Analyst: Forecasting, Scheduling & Reporting
Caesars Entertainment
Caesars Entertainment in Las Vegas is seeking a Senior Workforce Management and Reporting Analyst to manage forecasting and scheduling in a dynamic contact center. This role includes analyzing contact volumes to meet service levels and creating staff schedules. The ideal candidate has 3 years of contact center experience and a strong understanding of WFM processes. You will be responsible for ensuring that operations meet the highest standards in service and productivity while utilizing your analytical and leadership skills in a fast-paced environment. #J-18808-Ljbffr Caesars Entertainment
Vacancy posted 2 days ago
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