Senior Administrative Assistant

Senior Administrative Assistant

Old Republic Bitco is seeking a Senior Administrative Assistant to join our Home Office located in Davenport, IA. As a respected specialty insurer with 11 branch offices across 10 states, OR Bitco delivers tailored insurance solutions to complex industries such as construction, forest products, and oil and gas.

This position is open to hybrid work arrangement, blending flexibility with meaningful in-person collaboration.

At OR Bitco, our work is guided by core values. We care deeply about our people, partners, and customers. We are committed to excellence and accountability. We deliver on our promises with integrity and precision, and we strive to make a meaningful impact in everything we do. These values drive our mission to protect the people and industries that keep America running.

Join the OR Bitco team and be part of a workplace built on collaboration, open communication, and a positive culture that supports growth and success. If you are passionate about operational excellence and ready to make a measurable impact within a growing, industry-leading organization, OR Bitco offers the platform and challenge you have been seeking.

Position Summary

In this role, you will provide high-level administrative support to department leadership and the Executive Leadership Team, help coordinate priorities, and ensure seamless day-to-day operations. You'll serve as a trusted resource for administrative processes, independently managing a variety of complex responsibilities while exercising sound judgment and discretion. You'll contribute to process improvements, support onboarding and training, and help elevate the effectiveness and efficiency of administrative operations across the organization.

Primary Responsibilities

• Provide high-quality administrative support to department leadership, anticipating routine needs and ensuring timely completion of administrative activities.
• Coordinate complex calendars, meetings, conference rooms, and department events while resolving scheduling conflicts and changing priorities.
• Prepare correspondence, reports, presentations, meeting materials, and other business documents with a high degree of accuracy.
• Coordinate and schedule officer-level candidate interviews by collaborating with Human Resources, hiring managers, and candidates to deliver an efficient, professional, and positive recruitment experience.
• Coordinate travel arrangements, expense reporting, and other administrative logistics, as assigned.
• Maintain department records, files, procedures, and confidential information in accordance with company policies.
• Serve as a primary administrative resource for assigned departments by responding to questions and resolving routine administrative issues independently.
• Coordinate projects and administrative activities involving multiple departments to ensure timely completion of deliverables.
• Recommend improvements to administrative processes, procedures, and workflows that increase efficiency and service quality.
• Assist with onboarding, training, and providing guidance to Administrative Assistants and other administrative support staff on departmental procedures and administrative best practices.
• Build positive working relationships with employees across departments while providing excellent internal customer service.
• Communicate professionally with employees, managers, vendors, customers, and other external business partners.
• Serve as backup support for other administrative functions during periods of absence or increased workload.
• Perform other duties as assigned.

Qualifications

• Must be legally authorized to work in the United States
• 3+ years of progressively responsible administrative experience in a professional office environment.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Demonstrated ability to analyze situations, exercise sound judgment, and resolve routine and moderately complex administrative issues independently.
• Advanced proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Strong attention to detail and commitment to producing accurate, high-quality work.
• Ability to maintain confidentiality and exercise discretion when handling sensitive information.
• Ability to collaborate effectively across departments and build positive working relationships.
• Experience assisting with training, onboarding, or mentoring administrative staff preferred.

Benefits

• Competitive salary paired with a comprehensive benefits package
• Generous paid time off, plus 12 paid holidays annually
• Comprehensive health coverage, including medical, dental, and vision plans
• Additional protection through accident, critical illness, and hospital indemnity insurance
• Company-paid life insurance equal to 2× annual salary
• Company-paid short-term and long-term disability coverage
• 401(k) Savings and Profit-Sharing Plan through Old Republic
• Ongoing education, training, and professional development opportunities
• Support for industry certifications and insurance designations, including financial assistance
• Opportunities to give back through corporate philanthropy and community service initiatives
• Optional benefits including travel, commuter, and pet insurance
• Employee wellness support through a dedicated fitness program