Triage RN

Job Type: Full-Time | Non-Exempt | On-Site | Monday – Friday, 8:00 AM – 5:00 PM We have partnered with a dedicated non-profit community health organization to recruit a full-time Registered Nurse (RN) Triage Nurse . Operating in a stable, daytime clinic setting with no weekend shifts, this position plays an essential role in delivering accessible primary health care services. This role is primarily focused on high-level clinical phone assessment, providing a perfect opportunity for an experienced nurse looking to utilize their strong critical thinking, symptom evaluation, and patient communication skills in a structured office environment. Responsibilities: Provide professional assessment of patient health concerns primarily over the telephone (approximately 90% phone interaction), using clinical knowledge and established protocols without the advantage of visual or face-to-face inspection. Determine the severity of patient symptoms across all age groups, directing callers to appropriate emergency services when critical, or recommending standard medical follow-up and health education based on triage protocols. Coordinate medication refills with providers and pharmacies, and assist with patient referrals to physicians, specialists, and ancillary services. Provide occasional in-person triage and patient navigation assistance in the clinic lobby when needed. Support clinic medical assistants with clinical guidance and oversight during busy operational windows. Assist in the development, review, and documentation of formal clinical protocols related to triage job functions. Maintain absolute patient confidentiality at all times and document all assessments, recommendations, and patient interactions meticulously within the electronic record. Qualifications: Graduate from an accredited school of nursing required Current, unrestricted State of Kansas licensure as a Registered Nurse (RN) required Current CPR certification (or willingness to obtain within the first 30 days of employment) Previous experience in nursing required; prior experience in public health, outpatient primary care, or critical care environments is highly preferred Ability to handle stressful, potentially distressing calls or interactions with angry, upset, or ill individuals with high socio-economic and cultural sensitivity Strong technical and computer skills, with a thorough knowledge of modern office practices and computerized health systems Predictable Monday through Friday schedule with no evenings, overnights, or weekend requirements Generous paid time off (PTO) program starting at 15 days annually and increasing with years of service Comprehensive medical, dental, and vision insurance packages Robust retirement planning Employer-provided short-term and long-term disability insurance coverage Flexible cafeteria plan options for additional customized benefits Note on Compensation: The listed compensation range represents the full scale from a market-adjusted starting point to the maximum experience tier. The final determined rate will be based on a candidate's verified years of nursing service, qualifications, and alignment with the organization's non-profit structure. #J-18808-Ljbffr