Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2009 and currently lead a team of three full-time team members. Before joining State Farm, I worked with a competitor, which gave me valuable industry experience and ultimately led me to a career and culture that aligned more closely with my goals and values.

I’m a proud alum of University of Georgia and stay very active in the local community through events and involvement in the surrounding area.

Our agency offers a 401(k), health benefits, PTO, licensing reimbursement, and a strong focus on work-life balance. We believe in creating an environment where people can succeed professionally while still maintaining balance outside of work.

Our office culture is highly growth-driven and team-oriented. Even as a smaller office, we work closely together to achieve shared goals and support one another’s success. Training and development are a major focus, and we put a strong emphasis on helping team members continue growing and reaching their goals.

We also like to keep things engaging with office competitions and a motivating atmosphere. If you’re someone who is driven, enjoys learning, and wants to be part of a collaborative team environment, this could be a great fit for you.

ROLE DESCRIPTION:
Crystal Compton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.