Account Manager

Join Our Dynamic Team as an Account Manager in Lafayette, IN - Where Integrity, Collaboration, and Professional Growth Thrive! We're committed to creating a supportive work environment that promotes WORK-LIFE BALANCE.

Position Overview

The Account Manager is responsible for coordinating sales distribution, managing sales territories, and setting sales goals to drive growth and profitability. This role involves maintaining strong relationships with both prospective and active customers, providing marketing materials, product information, and offering personalized consultations to meet customer needs. The Account Manager analyzes sales data, collaborates with staff to assess sales potential, and monitors customer preferences to ensure effective product or service delivery. The position requires frequent travel (51% or more of the month) and a self-motivated, results-driven individual.

Team Environment

Join a team that values a family-oriented and supportive atmosphere where collaboration and teamwork are at the forefront. We prioritize maintaining a healthy work-life balance and are looking for a candidate who embodies humility, a hunger to learn, and a collaborative spirit.

Benefits

We offer competitive pay and an attractive benefits package that takes care of your health, financial, and personal well-being. You'll start enjoying benefits as soon as the first of the month following 30 days of employment!

• Benefits package: Medical, Dental, Vision, HSA & FSA
• 401(k) eligibility the first of the month following 90 days of employment with employer match & Profit Sharing after one full year of employment
• Accrue 2+ weeks of PTO in the first year of employment and paid holidays
• Employer paid life insurance, short-term and long-term disability
• Employee Discounts
• Educational Assistance Program

Primary Responsibilities

• Develop and maintain strong business relationships with both prospective and existing customers, ensuring the health of the customer base through proactive outreach, including calls, emails, and providing marketing materials and product information.
• Retain in-depth knowledge of multiple product lines, effectively communicating their features and benefits to customers and offering tailored solutions to expand relationships and meet their objectives.
• Facilitate and participate in contract negotiations, utilizing strong negotiation skills and knowledge to close agreements that maximize profits and meet business goals.
• Coordinate sales distribution, manage sales territories, and set goals to drive performance, identifying opportunities to grow business within existing accounts and improve sales strategies.
• Build and maintain trust with major clients, ensuring satisfaction and preventing customer attrition by addressing issues, resolving complaints, and protecting confidentiality.

Qualifications

The ideal candidate will have 3-5 years of sales or business development experience, preferably in manufacturing, supply chain, paint, and finishing. Knowledge of automotive and industrial coatings is a plus. Strong customer service skills, proficiency in Microsoft Office, and knowledge of Power BI are preferred. A High School diploma or GED is required, and an Associate degree in Sales, Business, or Marketing, or equivalent experience, is preferred. The candidate must have excellent communication and problem-solving skills, a professional demeanor, and the ability to maintain confidentiality. Flexibility in work schedule and extensive travel are a plus.

Be Part of Something Bigger

At Industrial Finishes we're not just a workplace, we're a purpose-driven team built on innovation, excellence and Christian values. We believe in:

• Leading with integrity
• Growing through creativity
• Supporting each other with courage and care

We're committed to doing things right and walking through challenges together with heart and purpose.

Industrial Finishes & Systems, Inc. is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local law.

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