Program Assistant/Pediatric Clinic Position/ University of Maryland School of Dentistry
City of Baltimore, Mayor's Office of Employment Development
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Responsible for telephone coverage of the front desk, taking and distributing messages, and answering all callers' questions.
- Provides excellent customer service to patients arriving for appointments. Contacts faculty, students, and staff to inform them of patient arrival.
- Schedules appointments to accommodate patients; resolves scheduling conflicts and fits in emergency appointments
- Confirm appointments with patients for the next business day.
- Verifies contact information and that insurance or medical assistance are still in force.
- Gets insurance pre-authorization of coverage.
- Inform patient of today's charges and any previous balance due before any service is rendered.
- Requests payment for any procedures in accordance with the University of Maryland Dental School's policies and procedures guidelines.
Vacancy posted 4 hours ago
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