Product Manager, Card Acquisition

Job Description

You enjoy shaping the future of product innovation, driving value for customers, contributing to successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in the Card Acquisition Product team, you will play a pivotal role in driving the customer journey by producing and publishing content across various acquisition channels. You will bring expertise in content management, customer and offer data, and targeting to deliver best-in-class experiences that support our product vision. We value collaboration, innovation, and a commitment to continuous improvement.

Job responsibilities

• Create, structure, and publish user-friendly content across card acquisition experiences to drive optimal customer engagement
• Manage content workflows and calendar, ensuring timely publication and consistent messaging across channels
• Collaborate with marketing and user experience design teams to build engaging, accessible content for digital acquisition channels
• Support the integration of accessibility guidelines into content structures to accommodate a diverse user base
• Contribute to product discovery, requirements, experimentation, and continuous improvement initiatives

Required qualifications, capabilities, and skills

• 5 years of experience with Adobe Experience Manager (AEM) or other content management platforms, including proficiency in JSON, HTML, and CSS
• Demonstrated ability to contribute to content architecture modernization using knowledge of content platform systems
• Strong understanding of the end-to-end product development lifecycle, including design and data analytics
• Proven ability to work effectively with cross-functional partners while managing multiple workstreams in parallel
• Exceptional written and verbal communication skills, including active listening and the ability to produce clear, concise documentation

Preferred qualifications, capabilities, and skills

• Prior experience working within a large, matrixed organization
• Deep knowledge of the credit card industry and digital acquisition marketing

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.