Practice Manager

Practice Manager Optima Dermatology provides convenient access to expert dermatological care and offers an exceptional patient experience. The practice is rapidly growing and seeks team members who share our mission and want to make a difference. Job Type Full‑Time Location Newburyport, MA Position Summary The Practice Manager is responsible for day‑to‑day operations and patient experience of the local dermatology clinic, coordinating and supervising the entire operation to support the clinic’s clinical and financial performance. Primary Responsibilities Implement and enforce clinic policies and procedures. Identify and resolve patient satisfaction and patient flow/throughput issues. Participate in recruitment, training, and orientation of new employees. Select, train, supervise, and monitor quality and production levels of site staff. Develop monthly staff schedules and assist with timecard approval as needed. Ensure cash deposits are properly tracked and deposited. Conduct performance evaluations. Facilitate all clinical site meetings. Monitor inventory and ordering of office supplies, medical supplies, and equipment. Interact with patients, review feedback, and address service issues. Develop and implement programs to monitor and improve patient satisfaction. Attend community marketing events per marketing department requirements. Ensure compliance with company directives including patient privacy initiatives and employee safety. Audit records for compliance with company policies and procedures. Prepare weekly and monthly operational dashboards and participate in calls with Practice Managers. Ensure compliance with federal and state employment regulations, OSHA, HHS, and labor laws as directed by HR. Facilitate and attend facility audits and inspections as applicable. Conduct special projects and studies as assigned by senior management. Promote teamwork and maintain a positive work environment. Ensure clinic is open and appropriately staffed during scheduled hours and special events, with all facilities and equipment operational, safe, and clean. Coordinate facility and equipment maintenance and other vendor services. Perform front‑end registration and/or clinical tasks as a backup in case of absence or high demand. Position Requirements Bachelor’s degree preferred. Five years of experience in management preferred. Ability to supervise, train, and evaluate staff. Familiarity with medical billing systems, basic medical coding, and medical terminology. Demonstrated skills in medical practice management, human resources, and data analysis. Ability to establish and maintain positive relationships with peers and subordinates. Ability to accomplish tasks without supervision. Superior verbal and written communication skills. Proficiency with software, spreadsheets, and word processors. #J-18808-Ljbffr Optima Dermatology