Hospital Manager

Sage Veterinary Imaging is seeking a Practice Manager to lead our diagnostic imaging team in Round Rock, Texas. This role is ideal for a leader with experience in urgent, emergency, or specialty practices and understands the cultural and operational impacts of hospital leadership. This role is for someone who enjoys diagnostics, upholds medical quality, is an excellent communicator, and wants a calmer, more intentional way to practice medicine. Sage Veterinary Imaging uses advanced, human-quality imaging technologies in 3T MRI, 128 slice CT, X-ray, and ultrasound. Coupled with our same-day digital cytology lab, we ensure optimal diagnostic accuracy, which allows our referring veterinarians to plan the most effective treatments for the pets in our care. Who Would Thrive In This Role This role is ideal for a leader who thrives at the intersection of people, culture, and operations. The right candidate is energized by building strong, collaborative teams and takes pride in fostering a positive, values-driven workplace. They are both strategic and hands‑on—able to drive operational excellence while staying closely connected to their team’s needs. Someone who communicates with clarity, leads with empathy, and is motivated by creating an environment where both people and the practice can succeed will excel in this position. Key Objectives for this Role The practice manager serves as both the operational leader and cultural cornerstone of the practice. Success in this role depends on fostering a cohesive, high‑performing team and cultivating a positive workplace environment that reflects and reinforces SVI’s core values. Team leadership: Set clear expectations for professionalism, communication, accountability, punctuality, patient care, client service, and teamwork through a positive hospital culture. Hospital operations and workflow: Lead daily hospital operations for an outpatient diagnostic imaging including staffing, patient scheduling, admission and discharge flow, client communication, referral coordination, team assignments, service delivery, and equipment readiness. Clinical support and patient care oversight: Support a culture of high‑quality patient care. This role is not expected to function as the primary medical decision‑maker, but the ideal candidate will be comfortable leading operations in a medically sophisticated environment. Client and referral partner experience: Represent the hospital with professionalism, warmth, and accountability. Ensure a polished and compassionate client experience from first call through discharge and to the next level of care. Inventory, facilities, and equipment: Ensure the facility, equipment, and hospital environment are clean, safe, organized, professional, and ready for daily operations. Coordinate maintenance needs, service vendors, equipment issues, and facility‑related follow‑up. Financial and KPI management: Partner with leadership to manage hospital performance against budget, revenue goals, expense controls, labor planning, and profitability targets. Use data to identify trends, communicate opportunities, and implement action plans. What success looks like The successful practice manager will create a calm, organized, and high‑accountability operating environment where patients move through the hospital safely and efficiently, clients and referral partners feel well‑informed, team members understand expectations, and leadership has clear visibility into performance. Within the first six months, success should be reflected in a supported and thriving team, improved workflow consistency, strong team engagement, reduced operational friction and fatigue, accurate scheduling and case flow, and measurable progress against financial and service KPIs. Qualifications Required Minimum 3–5 years of veterinary field experience, preferably in specialty, emergency, referral, imaging, surgery, anesthesia, or high‑volume outpatient medicine. Prior leadership experience, such as hospital manager, practice manager, department lead, technician supervisor, client service manager, inventory manager, or operations lead. Strong understanding of veterinary hospital operations and patient‑care workflows. Familiarity with patient care involving sedation and anesthesia, including scheduling, intake, monitoring expectations, recovery flow, discharge communication, and team readiness. Experience managing people, schedules, team performance, conflict resolution, and accountability. Experience with inventory management, vendor coordination, purchasing, expiration controls, and cost awareness. Ability to read and understand basic financial statements and operational KPIs. Strong communication, organization, problem‑solving, and follow‑through skills. Comfort working in a fast‑paced, specialty medical environment. Preferred Licensed Veterinary Technician, Certified Veterinary Technician, Registered Veterinary Technician, MBA, MHA, CVPM, CVOM, or relevant management certification. Experience with veterinary practice management software, digital medical records, scheduling systems, and KPI dashboards. Experience managing controlled substances, medical supplies, imaging equipment support workflows, or specialty service‑line operations. Prior responsibility for budgeting, labor planning, P&L review, pricing updates, revenue analysis, or margin improvement. Pay Competitive. Details are best discussed one-on-one, based on experience and interests. Benefits 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Health savings account Life insurance Employee pet discount Paid time off – 12 Days CE Paid time off – 2 days for practice management CE Continuing education credits for SVI RACE accredited training events $1500 annual CE allowance. Ability to Relocate Round Rock, TX 78681: Relocate before starting work (Required) #J-18808-Ljbffr Sage Veterinary Imaging