AC Startup Warranty Technician - Dallas, TX

Job Summary As the AC Start Up & Warranty Tech, you will be responsible for working with our customers and ensuring they are offered all appropriate warranty and product service options. You will also handle the final stage check, corrections, warranty, and scheduled calls. Duties / Responsibilities Troubleshoot single- and three‑phase installations. Verify that heating and cooling equipment is installed correctly and that cooling and heating operations are functional (pitch on drain lines, coils, etc.). Diagnose and correct malfunctioning systems and components using test equipment and hand tools to locate the cause of breakdowns for repairs. Assess the needs of our customers and offer all appropriate products and services. Create and maintain a database of all leads through retail, new‑construction retail, and product registration. Provide constant feedback related to our competition and our current standings in the marketplace. Build strong relationships with our vendor partners to ensure we have the most current information available. Handle product registration for retail and new‑construction installations. Required Skills / Abilities Excellent verbal and written communication skills. Previous "In House Sales" experience. Customer service skills. High‑quality organizational skills. Ability to work well under pressure and while facing deadlines and other adversities. Must be able to multitask. Ability to network and build relationships within our communities. Excellent critical thinking and strong problem‑solving skills. Education and Experience High school diploma or equivalent required. One year minimum residential field experience required. Two years of experience in start‑up, repair, maintenance, and troubleshooting diverse HVAC service issues. Experience in retrofit and new‑construction HVAC installations. EPA certification: preferred. Must have a valid driver’s license and a clean motor vehicle record. Must be able to pass a drug screen. Must have reliable HVAC tools. Physical Requirements Must be able to lift up to 30 pounds at times. Able to access and exit attics. Working on call schedules and long hours. Benefits Competitive pay rates, paid every Friday. Opportunities for advancement. Paid time off (PTO) – start accruing on day 1. Comprehensive benefits package available 1st of the month after 30 days, including health, dental, and vision insurance. Employee assistance program (EAP). Life insurance and AD&D. Company‑paid basic life insurance for all employees. Educational assistance. 401(k) program. Strada Services is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. #J-18808-Ljbffr Strada