PART TIME IT ASSISTANT

Job Description

Job Description

MIKEL invests in people and technology – empowering the creative process, building responsive relationships, and propelling innovative solutions from conception to completion for the U.S. Navy. MIKEL is a small woman owned business that has been providing Undersea Warfare Solutions to the Department of Defense since the company’s inception in 1999. 

Be a part of our dynamic team whose solutions and services enable the Navy to solve their toughest problems and meet their mission requirements. We have undersea operations experience, combined with engineering and specific subject matter expertise, that provides an in-depth understanding of the problem and a novel, innovative and cost-effective solution. MIKEL is committed to providing an environment that challenges its employees to use and advance their skills and knowledge to provide solutions that exceed customer expectations.

Position:  Part Time IT assistant

Responsibilities:

• Assist with the setup, configuration, and deployment of desktop and laptop computers for employees
• Perform data sanitization, hard drive/RAM removal, and secure handling of retired IT assets in accordance with company procedures
• Install and configure local and network printers, drivers, display systems, and other peripherals
• Assist with routine system maintenance, including operating system and software patching and updates
• Provide basic troubleshooting and hardware replacement support for end-user workstations
• Assist with data transfer and user profile migration during computer refreshes
• Organize and maintain the server room, cable drawers, and IT storage areas
• Support decommissioning and inventory tracking of retired IT assets
• Provide day-to-day help desk support and assist the IT Manager with ad hoc technology requests

Certifications Preferred:

• CompTIA A+ (or actively working toward)
• CompTIA Network+ (a plus, not required)

Required Experience & Skills:

• Hands-on experience with computer setup, sanitization, and basic hardware repair
• Familiarity with installing drivers, peripherals, and local/network printers
• Basic understanding of system patching and software updates
• Strong organizational skills and attention to detail
• Ability to work independently on routine tasks and follow documented procedures
• Reliable and punctual, able to work part-time hours on-site in Middletown, RI
• Must be a U.S. citizen and eligible to obtain a Department of Defense Secret security clearance

Preferred Experience & Skills:

• Prior internship or work-study experience in an IT support role
• Experience organizing IT storage or server rooms and cable management
• Exposure to event or A/V setup, including display systems and power distribution
• Interest in pursuing additional IT certifications

Work Location:  Middletown RI.

MIKEL offers a competitive salary and a comprehensive benefits package that includes Medical/Dental/Vision Insurance, Flexible Spending Account (FSA), 401k Retirement Plan, Life Insurance, Disability Insurance, Paid Time Off (PTO), and Tuition Reimbursement.

Department of Defense Secret Security Clearance or higher is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

MIKEL is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.