Director of National Accounts

Additional Information: This hotel is owned and operated by an independent franchisee, Pyramid Global Hospitality . The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

We are looking for a highly motivated and analytical individual with experience in driving sales revenues for hotels or resorts to join our team as Director of National Accounts . This role is a key position that will be responsible proactively soliciting and managing group business in the assigned vertical markets and the assigned geographical market. Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.

The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.

Your Role:

• Make personal visits, when necessary to target areas and call on Companies and associations located in a specific market or area.

• Book meetings, conferences, and social guests from assigned areas.

• Dedicate majority of time to direct telephone sales.

• Rework and maintain old account files and solicit new accounts.

• Respond to all correspondence from assigned areas and trace dates for reworking and follow up.

• Set-up site inspections and follow through.

• Attend trade shows pertinent to assigned areas and attend meetings, seminars, and functions through membership in association.

• Maintain a constant contact with Corporate and Association meeting planners; maintain membership and contacts in hotel industry associations.

• Maintain a working relationship with departments interacting with convention groups.

• Develop new accounts

• Stay abreast of industry trends and make recommendations of changes, which would affect operations.

• Maintain accurate forecast and recap information.

• Set-up and conduct site inspections for entire property.

• Meet sales goals as outlined by the Director of Sales and Marketing on a monthly, quarterly, and annual basis.

Qualifications:

• Bachelor’s degree or equivalent experience.

• 5+ years’ experience as a Sales Manager in a hotel/resort environment

• SalesForce, Delphi, and CI/TY experience preferred

• Ability to effectively communicate verbally and in written form with the public as well as other team members.

• Essential statistical and analytical skills required to identify revenue opportunities and shortfalls.

• Ability to work both independently and cross-functionally to achieve goals.

• Ability to thrive in a multi-tasked and fast-paced environment.

• Someone with the availability to work when the events are happening, i.e. weekends, nights and holidays

Salary, incentive plan, and benefits (medical, dental, vision, RX, travel discounts, etc)

This company is an equal opportunity employer.

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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.