Quality Lead

Job Description

POSITION - Quality Lead - Manufacturing Plant
LOCATION - Sacramento, CA
HOURLY RATE - $29-$36 per hour - Hourly rate is based on experience
SHIFT - Monday - Friday - 6am to 3:30pm

KEY DUTIES & RESPONSIBILITIES:


Direction of Quality Technicians


Ensure compliance with established quality systems.

• Coordinate all changes.
  
  

• Ensure completion of required audits and inspections.
  
  

• Collect and process all quality system documents.
  
  

Participate in warehouse walks and Conduct follow up.

• Compile data.
  
  

• Consult with line leaders concerning defects found.
  
  

• Determine corrective actions and implementation.
  
  

• Compile and maintain spreadsheets indicating non-conformance issues and subsequent
  
  

corrective actions.


Review returned glass from customers.

• Analyze defects.
  
  

• Record on SharePoint
  
  

• Bring defects to Production departments' attention.
  
  

Develop and maintain quality escalation process.

• To be developed
  
  

Establishment and maintain 1 st Article Inspection process.


Perform all Quality system operations.

• Perform process audits of equipment setup and conditions to ensure process controls are observed.
  
  

• Assist production in identifying root cause of defect trends. Recommend corrective/containment action as appropriate.
  
  

• Create and execute MPS objectives; meet MPS commitments and work within the guidelines of MPS.
  
  

• Reflect Milgard business values and Milgard Philosophy in all business interactions.
  
  

• Adhere to safety policies and procedures related to all facets of job.
  
  

• Proper usage of personal protective equipment.
  
  

• Perform in-process and final inspection of insulated glass units, windows, and doors
  
  

• Identify and segregate nonconforming raw material for disposition.
  
  

• Reports problems and issues to supervisor and production management
  
  

The above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be an exhaustive list of all responsibilities.


LEVEL OF SUPERVISION:

• Lead
  
  

AUTHORITY TO ACT


Independent Authority

• May place suspected nonconforming material on hold or designate as "sort for use" for noncompliance with published specifications or standards, including any questionable undocumented variation that may be unacceptable to the customer based on form, fit, function, or appearance.
  
  

• Reject finished windows, doors, or IG units based on audit results.
  
  

• Investigate any quality issues as they arise.
  
  

Act Then Advise

• Provide disposition of clearly nonconforming material and designate as "Return to Supplier/Vendor".
  
  

• Require containment of finished goods and/or work in-progress for defects affecting form/fit/function/appearance.
  
  

• Provide corrective and supportive feedback to operators regarding process and product quality, following up with leads.
  
  

• Increase sample sizes of process/product audits based on published the Quality Action Plan.
  
  

Recommend Then Act

• Shut down line production for clear negligence of quality issues or refusal to take containment or corrective action.
  
  

• Issue formal Corrective Action Requests.
  
  

• Scrap whole bundles of nonconforming vinyl extrusion or finished window/door units.
  
  

• Decrease sample size or any change to the frequency of sampling for process/product audits
  
  

• Release containment of finished goods and/or work in-progress for defects affecting form/fit/function/appearance.
  
  

• Request Waivers for mis-processed products or Deviations for substitution of part/subassembly/process step.
  
  

• Changes to published standards, work instructions, or other quality documentation.
  
  

EXPERIENCE REQUIRED:

• 2-year related experience as a Quality Assurance Associate
  
  

EDUCATION/LICENSES/CERTIFICATION/FORMAL TRAINING:

• Minimum High School Diploma or Equivalent
  
  

ESSENTIAL ABILITIES:

• Clear spoken and written English skills
  
  

• Basic shop math skills: Addition, Subtraction, Multiplication, Division, fraction/decimal conversion, calculate percentage.
  
  

• Basic skills in word processing and spreadsheet applications
  
  

• Conflict management skills
  
  

• Assertive communication skills including active listening and paraphrasing for understanding.
  
  

• Manage multiple tasks and effective prioritization skills
  
  

• Participate or lead a problem solving team
  
  

ESSENTIAL ABILITIES: (Cont'd)

• Basic understanding of DMAIC process and common tools
  
  

• Understanding of manufacturing value stream from receiving to shipping
  
  

• Interpret engineering drawings
  
  

• Ability to influence others toward positive change.
  
  

• Initiative to start and complete tasks on time.
  
  

• Ability to work in, and promote a team environment.
  
  

Physical Requirements

• Use hands to perform power grasping.
  
  

• Reach above/below shoulder level
  
  

• Bend & twist at the neck or waist
  
  

• Stand/walk
  
  

• Use hands/fingers to perform keyboarding tasks
  
  

• Lift, carry over 50 pounds alone, up to 100 pounds with assistance
  
  

• Close vision, color perception, distance vision, peripheral vision, depth perception, ability to adjust focus.
  
  

• Overtime may be required.
  
  

WORK ENVIRONMENT:


While performing the duties of this job, the employee:

• Occasionally works in a climate-controlled office where the sound level is quiet
  
  

• Regularly exposed to excessive noise, dust, fumes, or chemicals on the shop floor.
  
  

• Regularly wears personal protective equipment on the shopfloor
  
  

Milgard does not tolerate discrimination of any type, and offers equal employment opportunity to all qualified persons without regard to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status or any other considerations made unlawful by Federal, State or local laws. We believe in providing eligible and qualified employees with opportunities to advance. Milgard is an at-will employer.


What We Offer

At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals.

We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.

Health & Wellness

• Three comprehensive medical plan options
• Prescription drug coverage
• Dental insurance
• Vision insurance
• Teladoc virtual healthcare services
• Employee Assistance Program (EAP)
• Annual Wellness Clinic

Financial Protection

• Company-paid Life Insurance
• Voluntary Life Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Supplemental Hospital Indemnity Insurance
• Critical Illness Insurance
• Accident Insurance

Additional Benefits

• Paid Time Off (PTO) and paid holidays
• 401(k) retirement plan with company match
• Tuition Reimbursement Program
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program

MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.

Work Authorization and Sponsorship Disclosure:

The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.