Operations Manager

Job Description

Job Description

Job Purpose: To provide senior managerial and operational support to the DC Manager by managing the day to day activities of the entire distribution center.   

Essential Duties and Responsibilities: 

• Manages and coordinates all operational activities of distribution center 
• Assigns other managers, supervisors, and all other warehouse associates to their specific duties 
• Oversees the warehouse schedules to ensure proper staffing levels across all shifts 
• Establishes operational procedures for the verification of incoming and outgoing shipments, handling and disposition of all products, and the maintenance of warehouse inventories.  
• Coordinates activities of the distribution center with the activities of the transportation company to insure on time deliveries to all stores 
• Manages the processes for system and records control 
• Manages all aspects of employee safety and general training 
• Assists with the reclamation of damaged merchandise and the proper reporting of al donations 
• Ensures that all state, federal, and OSHA regulations pertaining to the warehouse are followed 
• Manages and implements the department standards guidelines as approved by the DC Manager 
• Manages the performance review process to meet HR and corporate guidelines 
• Manages the customer service functions to ensure timely resolution of all client issues. 

Required Skills/Abilities: 

• Excellent communication skills and the ability to be a self-initiator who can implement and manage all operational programs as directed by corporate.  
• High level of computer and WMS system literacy. 
• Strong English skills, reading, written and verbal  
• Strong communication skills-will be dealing with many vendors 
• Excellent follow up and follow through skills 

Education and/or Experience:  

• College level training with a minimum of 8 to 10 years’ experience in the area of warehouse management. 
• Knowledge of ammonia systems. 

Physical Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

• Must be able to lift up to 30 pounds at a time. 
• Must be able to work standing up or sitting down for long periods of time. 
• Must be able to traverse and access all areas of a warehouse environment. 
• Must be able to work in a Distribution Center environment with a variation of temperatures. 

Disclaimer 

This position description indicates the general nature and level of work expected.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required.  Employee may be asked to perform other duties as assigned.