Practice Manager - Digestive Health Institute - St. Petersburg

Overview Title: Practice Manager Site: Digestive Health Institute Location: St. Petersburg, FL Schedule: Mon-Fri 8am-4:30pm Reports To: Operations Manager The Practice Manager manages, directs and coordinates ambulatory/physician office operations to provide cost-effective, quality patient care service. This position leads 15+ team members and supports 8+ Physicians/APPs. Prior Practice Operations experience is required, along with the ability to manage different personality types. There is overlap and coordination with Bayfront Hospital and their inpatient population, so the leader must be able to communicate with hospital leadership as needed. Responsibilities Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees Establishes and maintains effective working relationships with physicians, employees, policy making bodies, third party payers, patients and the public Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership strategies for growth and development Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients, physicians and staff Provides direction and leadership to all office staff Participates in development and monitoring of budget including monthly budget monitoring and reporting of variances to senior leadership with plans to address variances Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve operational and financial performance Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections Works closely with the office staff and billing service to monitor reimbursement Promotes continuous professional growth and development through educational programs Manages personnel functions including hiring, work assignments, orientation, ongoing training, performance standards, coaching plans, and disciplinary actions Maintains regular, punctual attendance in alignment with policy Maintains compliance with all policies and procedures Other Related Functions Participates in Quality Improvement activities as assigned Interacts with other health care providers using knowledge of the organization, purposes, and policies of the community’s health systems Utilizes computer programs including report writing, medical management, word processing, spreadsheets, databases and general accounting Demonstrates knowledge of government regulations and compliance requirements Has knowledge of fiscal, human resources and employee development to ensure organizational productivity Establishes and maintains quality control standards Education/Training One of the following: Associate’s degree in a healthcare, business or related field; OR Three (3) years of progressive healthcare experience in a lead role or equivalent Experience Three (3) years of progressive healthcare experience, including autonomous work and leadership experience Must include prior Practice Operations experience G.I. background / Prior G.I. experience is desirable An additional three (3) years of experience in a lead role may substitute for requirements in the Educational section #J-18808-Ljbffr