Business Support Coordinator

Job Description

Duration - 1 Year Contract

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Onsite - Clayton NC, 27527

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PURPOSE:

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Performs administrative, clerical & process support. Assists the Director &/or department leadership team in document controlling, scheduling, meeting logistics, social activities, travel coordination, presentation development, onboarding & KPI tracking. This position will work alongside the project management team & require a high level of confidentiality.

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ESSENTIAL FUNCTIONS:

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• Own/lead projects as assigned under direction of department leader
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• Oversee project flow process, through origination to completion within the defined scope, cost & time constraints
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• Own calendar, manage schedule, anticipate needs & effectively manage these while meeting the needs of the customer
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• Maintain & create reports/department metrics using Excel & PowerPoint, SharePoint, Teams
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• Responsible for process to update targets & presentation of status to department management
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• Own meeting action list following up with action owners to ensure completion according to schedule
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• Plan, design & execute both meetings/off-site events as well as virtual meetings & events
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• Create, design &/or edit presentations for meetings & events
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• Plan all internal meetings & events for the department; manage the agenda, logistics, presentations, coordinate output & actions, catering & off-site events
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• Prepare & submit expense reports on behalf of management in compliance with NNPILP policies
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• Manage & coordinate complex travel arrangements & itineraries while ensuring flights, accommodations, ground &/or rental transportation are reserved
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• Support the project with tasks & social activities as needed
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• Support New Hire Onboarding activities for newly hired employees, to include contingent workers: ensuring initials have been assigned to support system access requests, set-up of workspace (desk, phone, required IT equipment), welcoming new employee/contingent worker & other related support as needed
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• Order & maintain supplies needed to support the assigned department area
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• Set up & maintain 5S standards for documentation, admin & storage areas
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• Support projects through data collection & analysis & translate into visual dashboards
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• Support internal NN media campaigns related to the project
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• Suggest & implement process improvement & standardization updates
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• Exercise excellent communication skills to represent the department
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• Perform a wide range of administrative duties confidential in nature
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• Partner & collaborate closely with local colleagues
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• Follow all safety & environmental requirements in the performance of duties
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• Other accountabilities, as assigned
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QUALIFICATIONS:

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• Bachelor’s degree in business administration or related field from an accredited university required or equivalent combination of education & experience required
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• Minimum of four (4) years of experience in an administrative field required, preferably in a pharmaceutical environment required with Bachelor's Degree
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• May consider an Associate degree in business or related field of study from an accredited university with six
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(6) years of experience in administrative field required, preferably in a pharmaceutical

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environment

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• May consider a High School Diploma or equivalent with eight (8) years of experience in administrative field required, preferably in a pharmaceutical environment
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• Office management support – ordering equipment, supplies, managing catering requests, personnel onboarding support
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• Administrative support – event planning, running boards/staff meetings, note taking, actions planning, calendar management, travel/expense reporting, etc
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• Strategic partner support – planning and support for agenda planning, business cycle calendar planning, helping plan and drive content submission/integration/etc for multi-level governance meetings, etc.
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• Ability to problem solve & navigate complex assignments preferred
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• Strong knowledge & experience using Microsoft Office applications including Word, Excel, PowerPoint & Outlook required
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• Project management skills a plus
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• Pharmaceutical experience a plus
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PHYSICAL REQUIREMENTS:

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• May move equipment &/or supplies weighing up to 33 pounds within the facility using various body positions.
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• May be required to be on your feet for up to a 12-hour shift.
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• May required corrected vision to 20/20 or 20/25 based on role.
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• May require color vision based on role.
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• May require the ability to work in loud noise environments with hearing protections.
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