Senior Digital Product Analyst, Member Experience

What you'll do... Own digital analytics reporting and insights for Progyny’s member portal, website, and mobile app Monitor and analyze member engagement metrics, behavioral trends, conversion funnels, and user journeys Develop dashboards and recurring reports to communicate KPIs and performance trends to stakeholders Partner with Product and UX teams to define success metrics for new features and digital initiatives Implement and maintain tracking plans, tagging strategies, and event instrumentation across digital platforms Identify opportunities to improve member engagement, usability, and digital adoption through data‑driven recommendations Conduct A/B test analysis and support experimentation initiatives Collaborate with Engineering and Product teams to ensure analytics data quality and integrity Partner with Product and Data Engineering to ensure data availability in SQL/data warehouse environments Monitor analytics health and resolve discrepancies in reporting Support executive and operational reporting related to member digital experience performance About you... Bachelor's degree in Analytics, Statistics, Computer Science, Economics, or a related field, or equivalent relevant experience, required 5+ years of experience in digital analytics, product analytics, or web/app analytics Experience working with digital engagement metrics across web and mobile platforms Strong proficiency with analytics platforms such as Google Analytics (GA4), Adobe Analytics, Mixpanel, Amplitude, or similar tools Advanced Excel and strong data visualization skills using tools such as Tableau, Looker, Power BI, or similar Working knowledge of SQL and experience querying and combining large datasets preferred Understanding of digital product funnels, customer journeys, retention analysis, and experimentation methodologies Excellent communication skills with the ability to present insights to both technical and non‑technical audiences Strong attention to detail and passion for improving user experiences through data Nice to have... Experience analyzing healthcare, benefits, or consumer digital experiences Familiarity with mobile app analytics and attribution platforms Experience working in Agile product environments Understanding of HIPAA and data privacy best practices What You’ll Bring... A member‑first mindset and passion for improving digital experiences Intellectual curiosity and a proactive approach to problem‑solving Ability to balance strategic thinking with hands‑on analytical execution Collaborative spirit and comfort working cross‑functionally Location and Employment Requirements Must be based in the United States. Candidates must be authorized to work in the United States without the need for sponsorship, now or in the future. Progyny is unable to provide visa sponsorship for this position. Benefits and Compensation Annual salary range for NYC‑based applicants: $100,000 - $115,000. Compensation is comprised of base salary, cash bonus, and equity. Additional benefits include paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and parents’ employee affiliation group. Health, dental, vision and life insurance options, mental health and wellness support, paid time off, equity, bonus program, 401(k) plan with company match, and other learning and development programs. Equal Opportunity Statement Progyny is aEqual Opportunity andAffirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e‑mail to View email address on click.appcast.io. #J-18808-Ljbffr Progyny, Inc