Office Administrator (part-time, hybrid) Engage! Cleveland

Office Administrator (part-time, hybrid) Engage! Cleveland

Office Administrator (part-time, hybrid) Engage! Cleveland

We are seeking a highly organized and proactive Office Administrator to join our team. The ideal candidate will be responsible for managing operations, providing exceptional service, and supporting various administrative functions. This role requires a detail-oriented individual who can multitask effectively while maintaining a positive and professional demeanor.

Primary Responsibilities

Office Support

• Manage front desk operations, greeting visitors and directing them appropriately
• Provide outstanding customer service and support to clients and staff
• Handle incoming calls and emails, responding to inquiries in a timely manner
• Maintain accurate records and manage office supplies inventory
• Assist with scheduling appointments and managing calendars primarily for the President
• Perform data entry tasks, including typing, scanning and proofreading documents
• Create and maintain email and mailing lists for internal and external stakeholders
• Utilize Microsoft/Google Suite for document creation, spreadsheets, and presentations
• Support financial operations by depositing checks, calling upon outstanding accounts receivables
• Assisting with internal operations such as paying bills, managing vendors relationships, etc.
• Ensure the office environment is organized, clean, and conducive to productivity
• Data entry into our CRM system
• Maintains manual and electronic documentation and files, particularly more complex or sensitive files.
• General IT/tech set-up/support
• Additional duties may be assigned

Meeting/Event Support

• Provide support for internal and external meetings, events, programs and activities including scheduling, technology set-up, and execution.
• Assist with events day-of including event set-up, registration, tear down, and attendee follow up
• Create PowerPoint presentations
• Draft and send email reminders.

Qualifications:

Required:

• Must have 1-3 years related administrative/technical computer experience with typing skills of 50WPM or greater.
• Knowledge of Microsoft Office, Outlook. Teams PowerPoint, Word, Excel and data entry required.
• Strong business presence and communication skills when dealing with general public and businesses and community leaders.
• Superior time management, and a high degree of accuracy and attention to detail.
• Individual must be very customer service oriented, have excellent skills in telephone etiquette, communication, data entry, typing, grammar, filing, organization, and intermediate technical skills.

Education and Experience:

• Minimum High school degree. Preferred Bachelor's degree in nonprofit management, business, etc.
• At least 1-2 years of administrative/office support.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Schedule:

• Willing to work with the right candidate on an ideal schedule from 20-25 hours a week. Ideally partly in office and partly from home and include some flexibility to attend events occasionally outside of a traditional 8am 5pm schedule when needed.

To Apply

• Please apply by sending a cover letter, hourly rate and resume with the subject line Office Administrator to View email address on click.appcast.io