Global Translations Manager II

As the Global Translations Manager, you will be responsible for managing our website translation process and other translation project requests as it relates to marketing collateral. You will partner closely with our global marketing team, regional teams as well as our translation vendor to ensure timely initiation and delivery of the translated website pages. You will also support the offline translation process to ensure completion of projects and availability of materials. This is a hands-on role that requires strong CMS experience. The ideal individual should be comfortable with content authoring on a CMS (e.g. Sitecore), translation software (e.g. XTM, Transperfect, Smartling), and have end-to-end project management skills. Our environment is fast paced, requiring the ability to work autonomously with minimal direction. Excellent problem-solving skills, excellent collaboration with global regions, and attention to detail are vital for success. We are looking for an innovative thinker, self-starter, and someone with strong project management skills. IN THIS ROLE, YOU WILL: Independently lead and run all website translation projects including the initiation, execution, and delivery of all website translation requests in partnership with our translation vendor and global regional partners. Understand current website configuration and provide expertise on best practices for translation. Perform content authoring in Sitecore in response to needs of individual translation requests. This can include, but is not limited to, editing imported content and publishing approved pages. Utilize internal tools to receive requests, provide deliverables, and communicate with regional partners. Closely maintain master project plan and commit to weekly quotas on volume of content submitted for translation. Identify sophisticated problems within the translation process and collaborate with teams to provide innovative process improvement opportunities. Ensure translation projects meet requirements on time and within budget. Communicate effectively with global regional leads and integrated marketing managers to provide overall status of projects. Partner closely with Translations Vendor to support and ensure on-time delivery of projects. Partner with Subject Matter Experts and Quality organization to ensure quality and accuracy of translations meets requirements. Provide overall technical support with website translation tool and work closely with the digital operations teams to ensure sustainability. Deliver monthly status reports and metrics to provide visibility to project status. Deliver on other duties as assigned, (e.g., Seismic reporting and analytics). REQUIREMENTS FOR THIS ROLE: Bachelor's Degree. 5++ years of website localization/translation experience, preferably on Sitecore or similar CMS. 10+ years of project/program management experience. 5+ years of CMS experience. Experience managing multiple projects simultaneously. Must possess extensive knowledge and expertise in the use of a translation tool such as XTM, Smartling, Transperfect, or other CAT software. Ability to prioritize and manage multiple tasks for self and others. ESSENTIAL SKILLS: Strong project/program management skills including maintaining fluid project plans, weekly status reports, following up with partners, and escalations to stakeholders as required. Comfortable with utilizing a CMS that supports multiple languages and personalization. Data-driven and familiar with project-based KPIs. Detail-oriented and strong organizational and analytical skills. High degree of professionalism and high sensitivity for confidentiality. Strong sense of urgency and demonstrates initiative and follows through. Comfortable with ambiguity and change. Comfortable working in a global team in a matrixed organization. Strong written communication skills. Position is remote. #J-18808-Ljbffr TechDigital Group