Care Support Coordinator

At The Children’s Institute of Pittsburgh, we’ve built our legacy on being amazing. After more than a century of the highest quality care and service to children and their families, we’re forever proud of our team members who don’t just make a career here – they make a difference. Job Title: Care Support Coordinator Location: Pittsburgh, PA Schedule: Full-time, Hybrid, Monday–Friday. Flexible schedule required, including evenings and weekends to accommodate family needs and court orders. About the Team The Care Support Coordinator position is part of our Family Support Services team. This team provides a wide array of family support services to help families and children grow stronger, from prevention and reunification services to care coordination services. All of our programs are built around the idea of permanency — supporting safe, nurturing, and lasting families — and putting the health and safety of the child first. This position independently develops and implements service plans that promote safety, well-being, and permanency for all assigned clients. About the Position The Care Support Coordinator provides direct, community-based services to families and children with the goal of promoting safety, stability, and well-being. This role involves assessing family needs, developing individualized service plans, supporting parenting skill development, supervising family visitation, and connecting families with appropriate community resources. The Care Support Coordinator is expected to maintain accurate documentation, adhere to regulatory standards, and work collaboratively with county and community stakeholders to support family preservation and reunification.Job responsibilities include: Assess client and family needs using formal and informal evaluations, referral documentation, and family input. Develop and implement individualized service plans focused on safety, stability, and parenting capacity. Complete all required documentation (e.g., service plans, progress notes, contact logs) accurately and on time using the electronic health record system. Track and meet required billable service delivery targets. Maintain professional boundaries and confidentiality; model ethical conduct and culturally responsive behaviors in all interactions with families, colleagues, and partners, consistent with agency values. Qualifications Bachelor’s degree in social work or relevant Human Service field required Minimum of one year experience working in Child Welfare No prior experience required with a qualifying Human Services degree Minimum of 1 year of experience required with a related (non-Human Services) degree Experience working with diverse populations and/or individuals with disabilities preferred Act 33/34 Clearances FBI Clearance Valid, current driver’s license and personal automobile liability insurance with a minimum of $300,000 combined single limit coverage Approval to verify driving history at the time of authorization and annually; approval to verify insurance coverage at the time of authorization and semi-annually Reliable automobile with current inspection Ability to meet physical and mental requirements of the job We’re proud to offer generous benefits to our team members. Regular full-time team members are eligible for the following benefits: Medical and Prescription insurance-Choice of two health plans and networks Dental and Vision-Free coverage for team members. Paid Time Off (PTO) and Holidays Medical, Bereavement, Educational, & Personal Leaves Parental leave (birth & adoption) paid-6 weeks 403b Retirement Plan – pre-tax & Roth options; employer match after 1 year Student Loan Refinancing Program Public Service Loan Forgiveness Program – CI qualifies as non-profit Education Assistance/Tuition Reimbursement Professional Development/CEU’s Life and Short- & Long-Term Disability insurance Credit Union Team Member Recognition Events Referral bonus CPR-employer paid Includes a $2000 sign-on bonus The Children’s Institute of Pittsburgh is an Equal Opportunity Employer. We serve a diverse population of children and families, and we want our workforce to reflect that same diversity. We want all interested individuals to feel welcome in applying for a career at our amazing place – we can’t wait to meet you! The Children’s Institute does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, religious creed, AIDS or HIV status, disability, ancestry, age, gender, sexual orientation, gender identity or expression, genetic information, marital status, union membership, or veteran/military status in employment. #J-18808-Ljbffr amazing kids