Customer Care Representative (Part time)

Join Maine Radon & Environmental

Help Maine Radon & Environmental achieve our WHY: Improve the indoor living environments of our community.

Are you always upbeat and positive when talking on the phone? Do you enjoy speaking to new people and helping them by providing great service? Do you want to work for a great company with strong core values? If so, we have a great opportunity for you! Maine Radon & Environmental is actively building an amazing team of very talented people to help us accomplish our mission of being the consumer choice in radon services.

Positions Primary Objective: Provide our customers great service from our office; schedule appointments for our sales people from the people calling our office; follow up on prospects to help our sales people fill their schedules; answer customer question when they call our offices. Support office by doing several administrative tasks.

Tasks and Responsibilities:

• Answer inbound phone calls with prospective and current customers
• Schedule sales appointments and installations
• Make outbound calls to current customer database to schedule service
• Make posts on social media following our campaign
• Update content on our website using our widget tools

Ideal Candidates Characteristics:

• Great phone personality
• Exceptional communication skills, both verbal and written
• Tech-savvy
• Brand Ambassador
• Able to work autonomously towards project completion
• Self-starter and a quick learner
• Appreciates and follows proven systems
• Optimistic and positive attitude a must!!

Compensation: $18.00 - $22.00 per hour

National Radon Defense (NRD) is an international network of leading radon professionals who strive every day to provide their local customers the best value in radon measurement and mitigation services. Our certified radon experts across North America go through extensive on-going training in order to provide unmatched solutions to our customer's radon issues.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to National Radon Defense.