Office Assistant
Ocean Havens
Office Assistant
Fore Points Marina, an Ocean Havens Property, is looking to fill the position of Office Assistant. The Office Assistant is responsible for helping create a welcoming, positive, upbeat environment while providing excellent service to customers. Assists customers in booking and adjusting reservations over the phone, through email, and/or third parties. In addition, they carry out requests and inquiries guests may have during their stay. This is a part-time, seasonal position.
Duties include:
- Processing new and existing reservations through the phone, email, and third parties
- Conducting financial transactions for reservations and other services
- Receiving mail, documents, packages, and courier deliveries and distributing items accordingly
- Assisting guests with requests for local activities, car rentals and/or dinner reservations
- Assists with daily administrative tasks
Qualifications:
- Concierge, or hospitality, experience
- Efficient problem-solving skills
- Ability to operate successfully in a cross-functional and busy environment
- Basic knowledge of Excel and Word
- Strong organizational skills
- Available to work weekdays, weekends, and holidays when necessary
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