Revenue Specialist I, II or III

Revenue Specialist

The primary responsibility of this position is to enforce the ordinances administered by the Revenue Collections Department through compliance. The work is performed under the supervision of the Revenue Collections Manager for Enforcement. The nature of the work performed requires that an employee in this job establish and maintain effective working relationships with other County employees, other counties and municipalities, and the general public. The principal duties of this job are performed in both in the field as well as an office environment.

REVENUE SPECIALIST I HIRING HOURLY RANGE: $21.66 - $28.36 REVENUE SPECIALIST II HIRING HOURLY RANGE: $24.25- $31.76 REVENUE SPECIALIST III HIRING HOURLY RANGE: $27.17 - $35.58 (Salary dependent upon applicant's experience, skill level, and other job specific qualifications)

OPEN UNTIL FILLED – APPLICATION REVIEW BEGINS IMMEDIATELY

Duties and Responsibilities

Provide customer service to the general public, County Departments/Offices, and municipalities regarding account payments, inquiries and compliance to ordinances.

Conduct routine field inspections of residential, commercial, and industrial properties to ensure compliance with ordinances administered by Charleston County Revenue Collections Department.

Specializes in the enforcement of a limited number of ordinances administered by Charleston County Revenue Collections.

Investigate complaints regarding potential ordinance violations.

Issue notices of violation, citations, and warnings to businesses and individuals found in non-compliance.

Document inspection findings, maintain accurate records, and prepare detailed reports of ordinance violations and enforcement actions.

Provide information and assistance to the public regarding ordinance requirements and the compliance process.

Coordinate with other county and municipal departments, agencies, and stakeholders to resolve enforcement issues.

Stay current with changes in ordinances, and enforcement procedures.

Performs other directly related duties consistent with the role and function of the classification.

May be designated to report to work during hazardous weather or emergency conditions.

Attend and testify at hearings and court proceedings related to code enforcement cases as necessary.

Represent Charleston County Revenue Collections Department at hearings, court proceedings, and community meetings related to complex code enforcement cases.

Minimum Qualifications

TRAINING AND EXPERIENCE:

• Associate's Degree from an accredited institution; or
• Previous experience in code enforcement, law enforcement, or a related field is desirable.
• Knowledge of municipal codes, ordinances, and regulations.
• Strong observational and investigative skills.
• Excellent communication and interpersonal skills.
• Ability to handle confrontational situations with tact and professionalism.
• Proficiency in using computer software for documentation and record-keeping.
• Valid driver's license with a good driving record.
• Ability to work independently and manage time effectively.
• Or, Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.

Knowledge, Skills and Abilities

Knowledge:

• Thorough knowledge of customer service principles and practices.

• Substantial knowledge of modern office procedures, filing systems and procedures.

• Substantial knowledge of County structure and responsibilities, practices and procedures of assigned Department.

Skills:

• Skilled in communicating effectively with others, both orally and in writing, using technical and nontechnical language.
• Skilled in operating a personal computer using standard or customized software applications appropriate to assigned tasks, including GIS and Web software.

Abilities:

• Able to perform work with speed, accuracy, and attention to detail.
• Ability to conduct field inspections, which may involve walking, standing, and climbing.
• Exposure to various weather conditions during outdoor inspections.
• Ability to lift and carry materials and equipment as needed
• Able to prioritize workload to maximize efficiency.
• Able to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines.
• Able to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions.
• Able to understand and follow oral and/or written policies, procedures and instructions.
• Able and willing to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology.
• Able to use integrity, ingenuity, and inventiveness in the performance of assigned tasks.