Applications and Sales Engineer

Job Description

Job Description

Join OSI and Help Solve Complex Customer Challenges

At Odessa Separator Inc. (OSI), we design and manufacture innovative production equipment and engineered solutions for the energy industry. As an Applications and Sales Engineer , you'll combine technical expertise with customer engagement to develop practical solutions that help our customers succeed. Working alongside Engineering, Manufacturing, and Sales, you'll play a key role in delivering products that solve real-world challenges while supporting the continued growth of our business.

If you enjoy problem-solving, collaborating with customers, and turning technical knowledge into practical solutions, we'd like to hear from you.

GENERAL RESPONSIBILITIES:

The Applications and Sales Engineer play a critical role in bridging the gap between technical product capabilities and customer needs, ensuring tailored solutions that drive business growth. This position involves working closely with clients to understand their technical requirements and challenges, then designing and presenting customized applications that leverage the company's product portfolio. The role requires collaboration with sales teams to develop strategies that effectively communicate product value and technical advantages, ultimately supporting sales objectives. The engineer will also provide technical support during the sales process, including product demonstrations, proof of concept development, and responding to technical inquiries. Success in this role results in increased customer satisfaction, expanded market presence, and achievement of sales targets through technically sound and customer-focused solutions.

SPECIFIC TASKS AND DUTIES:

1.    Engage with customers to gather and analyze technical requirements and application needs.

2.    Develop and present customized product solutions that address specific customer challenges.

3.    Collaborate with sales teams to create effective sales strategies and technical proposals.

4.    Conduct product demonstrations, proof of concept trials, and technical training sessions for customers and internal teams.

5.    Provide ongoing technical support and troubleshooting assistance throughout the sales cycle.

6.    Maintain up-to-date knowledge of industry trends, competitor products, and emerging technologies.

7.    Document customer interactions, technical requirements, and solution designs accurately in CRM systems.

8.    Participate in trade shows, conferences, and customer meetings to promote products and gather market intelligence.

The job description is not a complete list of all responsibilities and duties performed by employees. Employees may perform other related duties as assigned by their immediate supervisor.

MINIMUM QUALIFICATIONS:

1.    Bachelor’s degree in Engineering, Computer Science, or a related technical field.

2.    Proven experience in a technical sales or applications engineering role.

3.    Strong understanding of the product technologies relevant to the company’s offerings.

4.    Excellent communication and interpersonal skills to effectively interact with customers and sales teams.

5.    Ability to analyze complex technical problems and develop practical solutions.

PREFERRED QUALIFICATIONS:

1.    Master’s degree in a technical discipline or business administration.

2.    Experience with CRM software and sales enablement tools.

3.    Familiarity with industry-specific standards and regulatory requirements.

4.    Previous experience in the United States market or working with US-based clients.

5.    Technical certifications related to the company’s product domain.

SKILLS:

1.    Strong technical knowledge daily to interpret customer requirements and translate them into viable product solutions. 

2.    Communication skills are essential for articulating complex technical concepts clearly to both technical and non-technical stakeholders, facilitating effective collaboration with sales teams and customers. 

3.    Problem-solving skills enable the engineer to address customer challenges creatively and efficiently, ensuring solutions meet both technical and business needs. 

4.    Familiarity with CRM and sales tools supports the management of customer data and streamlines the sales process. 

5.    Additionally, staying current with industry trends and product developments allows the engineer to provide informed recommendations and maintain a competitive edge in the marketplace.

ODESSA SEPARTAOR INC BENEFITS:

Odessa Separator Inc (OSI) offers a competitive benefits package to eligible employees designed to support their health, financial well-being, and work-life balance. Benefits include:

Competitive compensation

Quarterly Profit Sharing

Medical, dental, and vision insurance

Company-paid Basic Life and Accidental Death & Dismemberment (AD&D) insurance

Voluntary Life and AD&D insurance for employees and eligible dependents

Company-paid Short-Term and Long-Term Disability

Paid Time Off (PTO) that increases with years of service

Paid holidays

Employee Assistance Program (EAP), if applicable

Convenient online benefits enrollment and management through ADP

Opportunities for professional growth and career advancement

Benefits are available to eligible employees in accordance with company policies and applicable benefit plan documents.