Scrum Master/Team Coach

Role Description

Forge requires a Scrum Master / Team Coach to support cross-functional teams operating in a secure, cloud-based modernization environment for a DoW customer. This role will coach teams in Scrum and SAFe practices, facilitate productive events, remove impediments, strengthen coordination across delivery teams, and use evidence-based improvement practices without assuming the Product Owner's or technical team's accountabilities.

Key Responsibilities

• Coach team members in self-management, cross-functionality, shared ownership, and sustainable delivery.
• Ensure Scrum events are purposeful, productive, timeboxed, and focused on inspection and adaptation.
• Help the team focus on valuable increments that meet the agreed acceptance criteria and the Definition of Done.
• Identify, escalate, and drive the removal of impediments, dependencies, and organizational barriers.
• Support Product Owners with Product Goal clarity, backlog refinement techniques, and stakeholder collaboration.
• Facilitate planning, reviews, retrospectives, daily coordination, and cross-team synchronization as appropriate.
• Use flow, quality, predictability, and outcome measures to guide improvement while avoiding metric-driven pressure.
• Coordinate with engineering, testing, security, data, and platform personnel to support integrated DevSecOps delivery.
• Track and communicate team impediments, dependencies, delivery risks, decisions, and improvement actions.
• Maintain the confidentiality, integrity, and availability expectations of the DoW customer environment.

Qualifications

• Ability to think strategically, act tactically, and display strong analytical and critical thinking skills.
• Build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
• Thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.
• Self-managing candidates who enjoy working collaboratively in a fast-paced environment and with dynamic teams.

Requirements

• U.S. Citizen (Authorization to Work in the U.S. will not suffice); previous professional experience supporting the U.S. Federal Government, either as a federal employee or contractor, is required.
• 7+ years of professional experience, including substantial Agile delivery, facilitation, or team-coaching experience.
• Bachelor's degree in Business, Information Systems, Computer Science, or equivalent, OR 4 additional years of relevant professional experience in lieu of a degree.
• Current Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Scrum certification.
• Demonstrated experience coaching cross-functional software teams in Scrum and supporting scaled Agile coordination.
• Experience facilitating conflict resolution, dependency management, retrospectives, and continuous improvement.
• Ability to interpret delivery, flow, quality, and team-health measures and translate findings into practical coaching.
• Active CompTIA Security+ or equivalent DoW-approved baseline cybersecurity certification, or ability to obtain within the first 30 days of starting.
• Excellent facilitation, written communication, stakeholder management, and organizational skills.
• Active Tier 2 background investigation or higher, completed or favorably adjudicated within the previous 18 months.

Highly Desired Qualifications

• SAFe Scrum Master, SAFe Advanced Scrum Master, Release Train Engineer, or SAFe Practice Consultant certification.
• Active Secret security clearance preferred; previous professional experience supporting a DoW organization, mission, or customer is strongly preferred.
• Experience coaching multiple interdependent teams in DevSecOps delivery and supporting PI Planning or comparable scaled events.
• Familiarity with Jira, Confluence, Azure DevOps, or comparable Agile lifecycle tools.
• Experience applying systems coaching, organizational change, or team-health assessment techniques.

Benefits

• Complete Flextime
• 401k With Employer Matching
• Healthcare, Including Medical, Dental, and Vision
• Health Savings Account (HSA) And Pre-Tax Premium Options
• Supplementary healthcare and family support
• Extended Short-Term Disability and Long-Term Disability
• Healthcare Insurance Deductible Paydown
• Health and Wellness Programs
• Tuition Reimbursement, Student Loan Repayment, and Education & Training Stipends
• Cell Phone / Internet Stipends
• College Saving Plans with Employer Contributions
• Alternative Work Locations and Tele-Commuting
• Employee Referral Awards
• Retention, Signing & Performance Bonuses
• Commuter Benefits
• Paid Sabbatical