Transportation Specialist

Oversee the coordination of Tricont Logistics freight, ensuring seamless operations. Provide superior customer service to both internal and external customers by exceeding their expectations. Dispatch Company controlled freight and support of sales and commodity group managers. Negotiating rates with Carriers/Broker for expedited loads, re-routes, and new lanes. Meet or exceed rate expectations as defined by corporate pricing. Maintain billing and dispatch accuracy of 98% or greater. Dispatch/coordinate between carriers/drivers/dispatch and sales. Post freight on various load boards and call carriers/broker to book loads. Confirm/verify rate via load tendering process. Follow company policy for processes and procedures. Managing demurrage, detention, layover, and other accessorial costs in accordance with company process and solve driver/carrier/broker issues. Update/track carrier/driver location information within company guidelines, report issues accordingly. Back up other dispatch positions. Assist Manager or Director, Logistics Services in leadership duties and reports when instructed. Problem solve driver/carrier issues. Maintain on time Pick-Up and Delivery performance of 98% or better. Supervise and coordinate all AfterHours transportation activities, to include assignments, dispatching, tracking, reporting issues, scheduling and recovery as needed. Lead, coach, and evaluate night shift. Communicate effectively with day shift supervisors/managers/directors to ensure smooth handover and continuity of operations. Requirements Work hours – 50 + hours per week as needed (Monday- Friday) High School diploma or GED, but college degree preferred 3-6 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing. Work independently, great communicator & customer service skills Negotiation skills Problem solving/Investigation skills Ability to coordinate high volume phone skills Computer experience with Microsoft products like excel and email Accurate typing skills Preferred transportation experience Core Competencies Demonstrates expertise in logistics coordination, customer service excellence, and effective negotiation with carriers. Proven ability to maintain high accuracy in dispatch operations and problem-solve effectively in a fast-paced environment. Highest-signal resume keywords Transportation Experience 3rd Party Dispatch Experience Negotiation Skills Customer Service Skills Problem Solving Skills ATS Optimization Keywords Hard Skills Freight Coordination Dispatch Accuracy Load Tendering Process Carrier Management Billing Accuracy Soft Skills Effective Communication Leadership Independence Customer Service Orientation Industry Keywords Demurrage Management Detention Management Accessorial Costs Load Boards High Volume Phone Coordination Tools & Technologies Microsoft Excel Email Communication #J-18808-Ljbffr