eLearning Developer/LMS Administrator

Location 23751 N. 23rd Avenue,Phoenix, AZ, 85085,United States Job Category Office Employee Type FT - Exempt Required Degree 4 Year Degree Description Design, develop, and maintain interactive eLearning courses, microlearning modules, and blended learning content using Articulate Storyline 360, Rise 360, and other rapid authoring tools. Write instructional scripts, storyboards, and design documents aligned with the ADDIE framework and adult learning theory. Incorporate multimedia elements including video, audio, animation, and graphics to create immersive learner experiences. Complete audio and video post-production editing using tools such as Camtasia, Adobe Premiere Pro, Adobe Audition, and SnagIt. Partner with subject matter experts (SMEs), stakeholders, and business partners across departments to conduct needs analyses, identify learning gaps, and develop targeted solutions. Leverage AI-powered tools and Synthesia design processes to accelerate development timelines and meet tight deadlines. Ensure all digital content meets accessibility standards (WCAG/Section 508) and supports inclusive learning design. Create job aids, quick‑reference guides, and performance support materials to reinforce formal training. Serve as the primary administrator for the enterprise Learning Management System, managing course setup, enrollment, user accounts, and permissions. Organize and optimize course catalogs, learning paths, and curricula within the LMS to ensure a seamless learner experience. Upload, test, publish, and troubleshoot SCORM, xAPI, and AICC content packages within the LMS environment. Develop and maintain LMS analytics dashboards and reporting to measure learner performance, course completion rates, and training ROI—enabling data‑driven decisions tied to organizational goals. Manage user data integrity including imports, role assignments, group structures, and automated enrollment rules. Provide Tier 1 and Tier 2 technical support for learners, managers, and administrators experiencing LMS issues. Coordinate system updates, integrations, and enhancements with IT and LMS vendor partners. Maintain compliance training records, certifications, and audit‑ready documentation. Develop and deliver LMS training and onboarding materials for new administrators, instructors, and end users. Requirements Bachelor’s degree in Instructional Design, Educational Technology, Learning & Development, or a related field. 3+ years of experience in eLearning development, instructional design, or a closely related role. 2+ years of hands‑on experience administering a Learning Management System (e.g., UKG, Workday Learning, TalentLMS, Canvas, Cornerstone, SAP SuccessFactors). Proficiency with Articulate 360 (Storyline and Rise), and at least one video/audio editing tool (Camtasia, Adobe Premiere Pro, or similar). Strong working knowledge of SCORM, xAPI (Tin Can), and AICC content standards. Demonstrated understanding of adult learning principles, the ADDIE model, and instructional design best practices. Excellent project management skills with the ability to manage multiple concurrent deliverables from analysis through implementation. Strong written and verbal communication skills; ability to translate complex technical content into clear, learner‑friendly language. Summary Suntec Concrete is seeking an eLearning Developer & Learning Management System (LMS) Administrator to design, develop, and deliver engaging digital learning experiences while managing the day‑to‑day administration of the company’s LMS. This dual‑function role combines creative instructional content development with technical platform management to ensure employees across all business lines have access to high‑quality, accessible, and results‑driven training. The ideal candidate brings a strong foundation in adult learning principles, hands‑on experience building interactive eLearning modules, and the technical acumen to configure, maintain, and optimize an enterprise LMS environment. #J-18808-Ljbffr Kids for the Future